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Rick Case Hyundai Plantation - Service Center
Fort Lauderdale, FL
563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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563 Reviews of Rick Case Hyundai Plantation - Service Center
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December 03, 2018
Disappointed more than once. Requested an oil change and tire rotation/balance, however the service department returned my car without the tire rotation/balance completed. My dad Requested an oil change and tire rotation/balance, however the service department returned my car without the tire rotation/balance completed. My dad made a mark on my rim and tires prior to taking my car for service and when they returned it as mentioned above the marks were still in the same position. Unfortunately this is not the first time Rick Case’s service department has charged me for a service they did not actually perform. Very disappointed! Can’t even trust the car dealership where I purchased my car. More
by Disappointed
Employees Worked With
November 27, 2018
Great customer service The entire staff is so friendly and helpful especially Mr Jose Flechas. He gives good advice on how to take better care of your car. The entire staff is so friendly and helpful especially Mr Jose Flechas. He gives good advice on how to take better care of your car. More
by Teresa
Employees Worked With
Mr. Jose Flechas was awesome!
November 25, 2018
Fast and Courteous My first service for oil change and oil filter change. Was very quick. Sat in the waiting area and got comfortable, and then was done real soon. My first service for oil change and oil filter change. Was very quick. Sat in the waiting area and got comfortable, and then was done real soon. More
by LaurieCooper
Employees Worked With
Nathaniel Tobias
November 16, 2018
Stefano is great! Service was great! Fully trust and work with Stefano in service, and Donnie in service, and Malik in finance and management!! And have done so for the Service was great! Fully trust and work with Stefano in service, and Donnie in service, and Malik in finance and management!! And have done so for the past several years! More
by Hyundaimaura
November 14, 2018
Services on my G90 Very convenient, time conscious, friendly, concern, knowledgeable about my Genesis 90. Thanks to Ernest and his team for their professional conduct t Very convenient, time conscious, friendly, concern, knowledgeable about my Genesis 90. Thanks to Ernest and his team for their professional conduct they exemplified during my visit to Rick Case Hyundai Plantation James D More
by Genesisjd17
Employees Worked With
October 29, 2018
Service Great service from the service manager and the sales guy think his name is Jose. Took care of my battery and I was ready in lesss than an hour Great service from the service manager and the sales guy think his name is Jose. Took care of my battery and I was ready in lesss than an hour More
by Lawndyb7
October 25, 2018
Service with excellence and satisfaction Had an 11 am appointment , arrived on time. Service Dept Rep instantly greeted and took care of me. My vehicle was ready within the hour. This dealers Had an 11 am appointment , arrived on time. Service Dept Rep instantly greeted and took care of me. My vehicle was ready within the hour. This dealerships service department is proficient, professional and courteous while providing above excellent service to its customers. The atmosphere and staff is truly an example of a “ WOW experience “ More
by wabc77@yahoo.com
Employees Worked With
October 15, 2018
The employees was all friendly. I have nothing bad to say th I would tell anyone to go check out the dealership. They work with you which is very important when shopping for a vehicle. Thanks for a wonderful exp I would tell anyone to go check out the dealership. They work with you which is very important when shopping for a vehicle. Thanks for a wonderful experience.😀 More
by Shawn
September 29, 2018
Service with Jose Flechas Jose was very helpful in helping me decide which services I needed. Next time I will ask Jose to be my service rep. I think it is important to have Jose was very helpful in helping me decide which services I needed. Next time I will ask Jose to be my service rep. I think it is important to have the same rep each time I come for service. More
by Lucky 7
Employees Worked With
Jose Flechas
September 24, 2018
Great service Tom Owen at Rick Case 441 & Sunrise Hyundai always gives me great service. He let's me know details of maintenance needed. I've been a customer since Tom Owen at Rick Case 441 & Sunrise Hyundai always gives me great service. He let's me know details of maintenance needed. I've been a customer since 2011 More
by Donna
Employees Worked With
