Rick Case Hyundai Plantation - Service Center

My service representative Robert was very professional. I appreciated his attention. I explained to him what I would like checked and he assured me that everything would be handled. appreciated his attention. I explained to him what I would like checked and he assured me that everything would be handled. More

Very nice customer service. Not too long of a wait. Service was excellent. Close to my area and never had an issue with thr dealership. Service was excellent. Close to my area and never had an issue with thr dealership. More

All concerns were addressed and resolved in a timely fashion. The car is driving well and I am happy with the work done in my car. fashion. The car is driving well and I am happy with the work done in my car. More

Excellent service. Twenty five word minimum it is not necessary if I respond saying that the service has been excellent from star to finish from all the personal involved. necessary if I respond saying that the service has been excellent from star to finish from all the personal involved. More

Sam goes out Of his way to provide customer service. I have had this ongoing problem with his car since I initially purchased it brand new and Sam has corrected it and it still continues to be a problem a have had this ongoing problem with his car since I initially purchased it brand new and Sam has corrected it and it still continues to be a problem and Sam is working on it at as best as he can with due diligence. I appreciate his effort More

I just had the most memorable, meaning AWFUL, service experience. I got to the dealership at 7:30 AM to have my window fixed under warranty. This should have been a 90 minute in & out sort of thing. B experience. I got to the dealership at 7:30 AM to have my window fixed under warranty. This should have been a 90 minute in & out sort of thing. But a common faulty part, a window regulator, was not in stock. The service rep (Ernest Bynes) didn't tell me this until I was already sitting there waiting for 2 hours. Then after waiting another hour I asked about my car. He disappears for 20 minutes then says "oh, there was some mix up with the part order. All taken care of. Your car will be done in 30 minutes.". I was furious. I spoke to the service manager (Colin Lord) who simple told me what I know: they screwed up. I was very happy to leave the place at noon, some FOUR AND A HALF HOURS after arriving. When it comes time for my next car purchase I won't be looking at Rick Case Hyundai. Neither should you. Oh, and get this. They have a sign there that says: "Treating Every Customer As We Would Our Best Friend" Well obviously these guys have no friends. More

Fast and efficient service they always do the maintenance services on my vehicle on time and the correct way the first time everytime, thank you. services on my vehicle on time and the correct way the first time everytime, thank you. More

i start workin with this deeler in 2010 to now and I'm more than a customer there that's why continue with them thss as mis more than a customer there that's why continue with them thss as mis More

Ernest is very friendly and helpful. Extremely courteous and respectful. Always takes the extra time to take care of the customer. Highly recommend him as a service writer and respectful. Always takes the extra time to take care of the customer. Highly recommend him as a service writer More

Excelente services Midgi provides a good customer Excelente services Midgi provides a good customer service Carlos is so kind and always provided a excellent customer services and understands what Excelente services Midgi provides a good customer service Carlos is so kind and always provided a excellent customer services and understands what the customer needs More