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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.6
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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May 06, 2021

I brought my car in for a recall. Scheduling the appointment was easy. The Rep was great about giving me her number if I had any issues and needed to reschedule the appointment. My mechanic Robert L More

by mwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Labelle
May 06, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating and lovely review!

May 05, 2021

As always excellent customer service! Always a good experience at Rick Case Hyundai, my service advisor Karim was professional, courteous and explained everything thoroughly. Life time customer! More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Elsayed
May 05, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

May 05, 2021

Top notch operation. Fast and efficient. Nice people, too! I look forward to my next maintenance visit. I will certainly recommend them to anyone needing Hyundai service or sales but I think everyone alr More

by Weschler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Richardson
May 05, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

May 04, 2021

Stefano always takes excellent care of me. I was joking about also washing and waxing my car while they had it. He ran it through the automatic car wash before I left. Thank you Stefano! More

by Suzanna E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

Jose in service is really friendly, pays attention to detail, always helpful. I have been servicing my car with Jose since i purchased it and never had any issues. More

by Rosmeury1524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 03, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

April 29, 2021

If there is a way to know a day that isn’t packed then I would say go here. When I pulled up to my appointment it was super packed in the service section. I didn’t speak to someone for like 10 min. Then a p More

by eemialee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Karim
Apr 30, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating and hope to serve you again in the future!

April 28, 2021

It's a pleasure to visit so pristine dealer and most of all the Tech Specialist Stefano always willing to get the most of every service More

by Behrensal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

April 23, 2021

Very organized. Treated me with respect Was in and out Very organized. Treated me with respect Was in and out in timely matters Said nice things about my car and did not try to sell me something I did More

by Salpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Different Jose then listed
Apr 26, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

April 15, 2021

Jose Flechas was very nice. Appreciate his service.The Jose Flechas was very nice. Appreciate his service. The front desk customer service where you pay needs more training. They were not friendly at all. More

by Flow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Apr 19, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating and will take all feedback into consideration!

April 03, 2021

Jimmy is amazing always informative and keeps me updated on the progress of my car. Very kind. Will give you a print out of your paperwork and also let's you know what you need the next time you come in. More

by k.crisante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 05, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

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