Rick Case Hyundai Plantation - Service Center

I was accommodate to have my 90000 miles service maintenance even though I did not scheduled with my oil change and battery check up. Thank you maintenance even though I did not scheduled with my oil change and battery check up. Thank you More

I would like to commend you for the excellent customer service I received from your service advisor, Karim Elsayed. Karim honored my appointment time, got me right in and assured me I would out in 2 hours service I received from your service advisor, Karim Elsayed. Karim honored my appointment time, got me right in and assured me I would out in 2 hours (after he checked with the service department). He did all this, and stayed until my car was finished 1/2 hour before schedule, while having mentioned he needed to leave for a family emergency. He never let his personal emergency get in the way of his job and that is something rarely seen these days! Karim is the reason I will continue to take my car to this dealership! More

I did not have an appointment to change my oil but Tom Ownes was took care of my car super fast.Tom is friendly and very prompt. Thank-you! Ownes was took care of my car super fast.Tom is friendly and very prompt. Thank-you! More

Robert Labelle (Service Manager) was very courteous, professional, and resourceful. He provided prompt updates and answered all of inquiries regarding my car repair! Thank you! professional, and resourceful. He provided prompt updates and answered all of inquiries regarding my car repair! Thank you! More

Great people to talk with and they are very good at doing what they are doing and the service is good and they are always stop by to get you an update what they are doing and the service is good and they are always stop by to get you an update More

My experience this time was a little better than my previous visit which was absolutely terrible. No one greets you when you drop off your car for servicing after asking servicemen for help I was told previous visit which was absolutely terrible. No one greets you when you drop off your car for servicing after asking servicemen for help I was told to wait until someone is free. When I saw my car was ready i had to ask for my paperwork so I could get checked out. Before driving off I noticed they didn’t reset on service indicator therefore I had to go back to the service desk to have this done. I have continued to receive emails and texts messages saying I missed my appointment. For a company that been in business for so many years I cannot understand that you don’t know how to service your customers. More

Stefano my service representative was kind, helpful & professional. I was very pleased with the service. I had an appointment @ 1:10 and taken within 10 minutes. professional. I was very pleased with the service. I had an appointment @ 1:10 and taken within 10 minutes. More

Very poor service !in the event of an ER no consideration and the customer becomes insignificant since they can’t sell another vehicle. Poor phone service and the customer becomes insignificant since they can’t sell another vehicle. Poor phone service More