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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.6
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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August 04, 2021

My service advisor, Jose, is great! Reliable, knowledgeable and helpful… Feel lucky to have him and I appreciate the dealership! More

by rsk1writer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 06, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

August 02, 2021

Thanks to Jose Flechas my service adviser that makes my service an excellent experience on More

by papo123yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas and Midgy
Aug 03, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

Aug 17, 2021 -

papo123yo responded

My service adviser team makes our needs a pleasant wait for service

August 01, 2021

Everyone at the dealership was friendly and accommodating. My service was finished in a timely manner. My service manager was very friendly and courteous. All around good experience. More

by christopherzylka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Flechas
Aug 02, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

July 31, 2021

This( 441 ) location has pleasant and knowledgeable service advisors . Since getting this vehicle i only take it to the 441 location for its maintenance needs. More

by Mitzieb42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hajira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

July 30, 2021

My service rep was awesome he took his time to make my first service appointment was exceptional and fast. He was also friendly and I will recommend him to any one. More

by Keega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose flechas
Aug 02, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

July 25, 2021

Great costumer service. Fair prices A place were your business is appreciated it and you can trust their work and honesty. Your best employee: Robert Labelle. Best place to buy a car. More

by Jibaraymar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
-Robert Labelle(Rick Case Hyundai Service) This is your best employee
Jul 26, 2021 -

Rick Case Hyundai Plantation responded

Thank you so much for your lovely review and rating! We look forward to serving you again in the future.

July 24, 2021

I ask and paid to refill the windshield fluid and they didn’t. But my paperwork showed completed. Makes me think that someone needs to verify service is really completed More

by Silvia.Pineda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Midgi Kasten
Jul 26, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561. to further discuss this matter. Thank you!

July 23, 2021

Friendly and professional staff, just currently understaffed due to the slow employment recovery. The dealership itself has an ample waiting area. I think if they had more vehicles on display on- More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our General Manager Fares Abualown at faresabualown@rickcase.com or 954-377-7504, to further discuss this matter. Thank you!

July 16, 2021

VERY VERY UNPROFESSIONAL MY 3RD TRIP TO THIS DEALERSHIP AND I HAVEN'T GOTTEN ANYTHING DONE!!!!!NOTHING 😕I'M GOING TO DRIVE 23 MILES TO THE DEALERSHIP WHERE I ACTUALLY PURCHASED MY CAR. More

by Wayne.batson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stefano Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

July 16, 2021

They were real nice got the job done. I would go to them if I need to repair my car. I would go there rick case More

by Worldjazz12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert labell
Jul 19, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

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