Rick Case Hyundai Plantation - Service Center

Horrific service department. had an appointment for regular maintenance which they offer for free if you bought the car there: when I arrived they told me it will take a couple hours (3-5 hours) althou regular maintenance which they offer for free if you bought the car there: when I arrived they told me it will take a couple hours (3-5 hours) although I had an appointment. Don't fall for their freebies. They in the end don't honor them. Left. I will go to a normal service facility where I can get that done in 15 minutes. Even if I have to pay for it, that is worth my time I would otherwise sit around at the dealer. They lost me as a customer totally. Never will go back there, for service or a new car. More

Great place to take your car. I was there no more than an hour. Highly recommend this dealership. hour. Highly recommend this dealership. More

Very good experience.Jose was professional efficient and Very good experience. Jose was professional efficient and friendly. Will make Rick Case Hyundai my go to service needs. Very good experience. Jose was professional efficient and friendly. Will make Rick Case Hyundai my go to service needs. More

I am not a fan of the dealership and the sales/ finance team, but the service team is very nice and accomodating. My service tech, Stefano, was excellent and got me in and out very quickly team, but the service team is very nice and accomodating. My service tech, Stefano, was excellent and got me in and out very quickly More

Great service and accommodating, car is running great and I thank their team for that I thank their team for that More

The service department doesn't answer the phone. I've called an 844 and a 954 number over 40 times and it rings until it drops and hangs up. My wife was able to get through to someone but they don't hav called an 844 and a 954 number over 40 times and it rings until it drops and hangs up. My wife was able to get through to someone but they don't have any appointments for at least a week - even though my car WON'T CURRENTLY START. More

If you are buying a car yes if you are service the car or hello now When you ask in a simple question don't know the answers The paint of the car is felling and asking It's still on the guarantee or why th hello now When you ask in a simple question don't know the answers The paint of the car is felling and asking It's still on the guarantee or why this happening The answer was you have to deal with Hyundai company More

I had an excellent experienced today. Thanks to Robert Labelle. He is an excellent service advisor. He made my day with his good customer service. Labelle. He is an excellent service advisor. He made my day with his good customer service. More

Very friendly helpful and just a bunch of smiles. The employees are so nice willing to do whatever to help you. No one is turn down employees are so nice willing to do whatever to help you. No one is turn down More

I was greeted by staff members Izzo and Richardson. They were friendly and professional. James Richardson explained the process for my service and when it was completed he went over all the details. A great were friendly and professional. James Richardson explained the process for my service and when it was completed he went over all the details. A great experience. More