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Rick Case Hyundai Plantation - Service Center

Fort Lauderdale, FL

3.6
563 Reviews

563 Reviews of Rick Case Hyundai Plantation - Service Center

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October 08, 2021

Exceptional service by Stefano, an informed professional attendant, and the Rick Case maintenance team. Bravo! More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

October 06, 2021

Very pleasant experience. Provided shuttle service to my office. Car was ready quickly as promised. More

by sunderhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

October 02, 2021

Earnest is the best. He cares for his customers and handles problems personally when needed. More

by Greenerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arian - 5 star
Oct 04, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

October 02, 2021

Ernest was awesome. Friendly and took his time to explain everything being done to the car More

by adcoachie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

September 30, 2021

We tried for 3 days straight to call and get a status update, left messages and email and never received a call back, was even on hold an hour and a half before hanging up. Very poor customer service. More

by jeanletarte
Customer Service
Recommend Dealer
No
Employees Worked With
Stefano Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our service department. We would greatly appreciate it if you could reach our to our service manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

September 27, 2021

Great advice and repair work a a a a a a a a a a a More

by Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Sep 28, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

September 25, 2021

Ernest goes above and beyond to make sure his costumers are taken care of without feeling like they are being taken advantage of. More

by pocketen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful experience with Ernest. Thank you for your 5-star rating and we hope to continue to serve you in the future!

September 25, 2021

All the staff including my attendant Jenna went above& beyond during a very busy day. More

by bhresko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna
Sep 27, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

September 24, 2021

I received world class excellent customer service and advice from my service advisor, Al Izzo. More

by Arnold G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Izzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

September 23, 2021

I love this place. I've been leasing here for years and Stefano and the service dept are great! More

by kbalderrama326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating and hope to continue to serve you in the future! :)

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