Rick Case Hyundai Plantation - Service Center

Excellent service. Ernest is always willing to help. Never a problem! I have been coming here for four years Never a problem! I have been coming here for four years More

Ernest was great in helping me service my car especially when I had two recalls. when I had two recalls. More

Service techs are very helpful and quick to get my vehicle in and out as quick as possible. vehicle in and out as quick as possible. More

I've had ongoing issues with my vehicle since driving it off of Rcik Case Hyundai's lot last year in November. Yesterday I brought my vehicle in for service because my engine was making a loud noise and a f off of Rcik Case Hyundai's lot last year in November. Yesterday I brought my vehicle in for service because my engine was making a loud noise and a few days after, the engine light appeared. The service dept requested I sign an agreement for labor if the problem was not something covered under warranty. I refused because when I purchased the vehicle I was told I would have free maintainence. Additionally, I do not feel I should have to bear the cost of any potential engine repair for an almost brand new vehicle with barely 8000 miles on it. The service dept then informed me there was a recall on my car so they would only perform the recall repair and not the engine diagnosis since I refused to sign the agreement. I contacted the Attorney General's Office and Hyundai Corporate America. I will post an update on the matter. More

Great customer service overall. Jimmy was attentive to my appointment and finishing the service to get me back to work!! appointment and finishing the service to get me back to work!! More

Tyler. Tyler Great customer service with a committed Tyler. Tyler Great customer service with a committed smile at all times. U truly represents Rick Case Plantation store. Happy Holidays. Thank you Tyler. Tyler Great customer service with a committed smile at all times. U truly represents Rick Case Plantation store. Happy Holidays. Thank you for your assistance More

There is something for the saying “three times the charm”. This was my third visit to this dealership and on this time my visit when extremely smoothly. For the first time I was greeted when I drove u charm”. This was my third visit to this dealership and on this time my visit when extremely smoothly. For the first time I was greeted when I drove up to the service area. My sales representative was excellent!!. And my vehicle was ready in a couple of hours as promised. More

Had to purchase a new tire due to a screw lodged and unrepairable. Received good service. Tire was ordered and installed. unrepairable. Received good service. Tire was ordered and installed. More

Nice and friendly employees comfortable environment but horrible wait times what’s the point of an appointment if you still have to sit and wait 4 - 6 hours horrible wait times what’s the point of an appointment if you still have to sit and wait 4 - 6 hours More

Jim Richardson was wonderful. He inform me on the tire replacement. He was very courteous. replacement. He was very courteous. More