Rick Case Hyundai Plantation - Service Center

Will never go back there either to buy or the service my car. The general manager was so rude from begging to end . The service manager was the only one with the courtesy and friendliness to deal with a cu car. The general manager was so rude from begging to end . The service manager was the only one with the courtesy and friendliness to deal with a customer . More

Always a problem. Miscommunication. Lack of empathy. Terrible service 4/10 don’t recommend this location. Only come here because it’s close in proximity. Miscommunication. Lack of empathy. Terrible service 4/10 don’t recommend this location. Only come here because it’s close in proximity. More

Always great service with very little wait time. Stefano in service has been taking good care of my cars for years! Stefano in service has been taking good care of my cars for years! More

Had my first service of my car. Very pleased with service from start to finish. Jimmy Richardson was both helpful and knowledgeable. Very pleased with service from start to finish. Jimmy Richardson was both helpful and knowledgeable. More

Great and speedy service. They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get They offered me a fresh banana... and as they were ordering stuff from Starbucks, they bought me sandwich and an ice coffee... where else do you get such royal treatment just for coming to get an oil change? They even gave me tickets to the auto show... wow... love this place. I just traded in the 2019 Santa Fe for a 2022 Santa Fe and got an awesome deal. More

This isn’t in reference to the whole dealership. It is in reference to Tom Owen and the very pleasant cashier. It is in reference to Tom Owen and the very pleasant cashier. More

I worked with Tony Vrenna and he really went out of his way to assist me. I'd like him to be my permanent service adviser. way to assist me. I'd like him to be my permanent service adviser. More

Quick. Sufficient. Friendly. No complaints, got it done with a smile. Answered my questions and even corrected a pass employee overlook. Sufficient. Friendly. No complaints, got it done with a smile. Answered my questions and even corrected a pass employee overlook. More

Dealership didn't call us whenever our part came in to finish recall repair. We called and found out that the part was just put on a shelf with our name on it. Makes me think the ordered part was just a s finish recall repair. We called and found out that the part was just put on a shelf with our name on it. Makes me think the ordered part was just a scheme to get us to have other maintenance done that dealership recommended. We did have a suggested transmission service done whenever we went in to have ordered part installed. Happy with service as it was. Will never know if a part was ever needed to finish recall service. More

Tony was very attentive and knowledgeable and was willing to answer all my questions. He hand excellent customer service skills. to answer all my questions. He hand excellent customer service skills. More