Rick Case Hyundai Plantation

This is my first time buying new car. Thanks to Donovan This is my first time buying new car. Thanks to Donovan Jaehrling and Orlando Martinez, I made the best choice in car and financing. Rick Case Hyund This is my first time buying new car. Thanks to Donovan Jaehrling and Orlando Martinez, I made the best choice in car and financing. Rick Case Hyundai has the best warranty compared to other dealerships. I will recommended this dealer to my friends because to me the rating is # 10. Pedro Moulia More

As I mentioned on the survey, my experience with the salesperson could have not been better, but with the sales manager and the financial manager it was very unpleasant. salesperson could have not been better, but with the sales manager and the financial manager it was very unpleasant. More

Kenny demonstrated and eagerness to assist me above and beyond the call of duty. He was sensitive to my needs and highly efficient. I was in a great hurry and Kenny took the time to thoroughly answer all beyond the call of duty. He was sensitive to my needs and highly efficient. I was in a great hurry and Kenny took the time to thoroughly answer all my questions, negotiate the price with us. He really did all a person could in a short period of time to make my purchase possible! Kenny is highly competent, I am pleased with his performance and I am happy with my car! More

All activities were done in a professional and courteous manner by the three gentlemen I have indicated. Information about the car and answers to my questions were delivered quickly and politely. Thank y manner by the three gentlemen I have indicated. Information about the car and answers to my questions were delivered quickly and politely. Thank you for a pleasant experience. More

OK where do we start: The initial sale went good, after the sale is when it all went down hill. After the sale, promises were either not met or not met on time. The dealership lost our entire contract but the sale is when it all went down hill. After the sale, promises were either not met or not met on time. The dealership lost our entire contract but managed to get our finance deal started, but failed to provide a way to make a payment despite the many request from us, telling the dealership we had no way of making our first payment. After many unreturned calls we were finally able to make arrangements directly with the Rick Case Dealership in order to avoid a late payment, via credit card. Unfortunately Rick Case never forwarded the money to Hyundai finance. Consequently, late charges and threats to repossess our car followed from Hyundai Finance. We have a perfect credit record and are now being told, by Hyundai finance, that this is affecting our credit rating. In addition, despite our several attempts to rectify, our temporary tag expired for several days before we got the proper registration from the dealership. Requesting to speak to supervisors or managers were never answered. Dealing with Rick Case Hyundai has been, and still is the worst car buying experience we have ever encountered. We would never recommend anyone purchase a vehicle from this dealership. More

The customer service was like none other i'd had ever experience. They were great! They treated us like family. They gave us a great price on a used hyundai sonata. I would recommend them to friends and experience. They were great! They treated us like family. They gave us a great price on a used hyundai sonata. I would recommend them to friends and family.we felt very welcomed with them. More

Everyone seemed friendly and courteous, and all that I needed to know (and more) was explained to me to my satisfaction. I would definitely recommend this dealership to my friends when they are intereste needed to know (and more) was explained to me to my satisfaction. I would definitely recommend this dealership to my friends when they are interested in purchasing a new car. I was impressed with everyone, especially Kenny Obas, who I felt went above and beyond. More

Great team. I have worked with Andy on my last purchase and was glad to work with him again on this purchase. He really works hard to help get the best deal possible. Love the vehicles tremendously. and was glad to work with him again on this purchase. He really works hard to help get the best deal possible. Love the vehicles tremendously. More

I'm very happy with my purchase, the team did an excellent job as well as the manager Orlando Martinez, they are all great, friendly and I will definitely be back. Overall a wonderful experience and excellent job as well as the manager Orlando Martinez, they are all great, friendly and I will definitely be back. Overall a wonderful experience and in love my new Hyundai :) More

My experience with this dealership, and the individuals, go back to the first weekend they opened this store. This is my 3rd purchase in two years and I have dealt with the same individuals. That tells me go back to the first weekend they opened this store. This is my 3rd purchase in two years and I have dealt with the same individuals. That tells me both the owner and employees are committed to their profession and do it well. I walked in, was greeted warmly and before we began looking at vehicles I was asked several questions by Adbel so he could begin the process of selecting a vehicle that would best suit my needs. We drove several vehicles and I chose one. There was some negotiation, but when we finalized I was pleased with the trade-in offer and the final price of my new Genesis. Fast forward one year later and I visited the showroom again. I dealt with Abdel and Fares once again and had the deal finalized in one hour. I also met Steve Mareno who processed the paperwork. I found him to be highly organized and professional as well. Just this past week I decided to replace a second vehicle and my only thought was to call Abdel. I am now the proud owner of a Sonata Hybrid, thanks in large part to the dedicated team I have come to think of as my friends. I highly recommend Rick Case Hyundai to anyone looking for one of the best manufactured line of vehicles on the road today. By the way - my year old Genesis? It has been back to the dealer for two oil changes (Service Department gets high grades as well!) and NOT ONE issue with the vehicle's performance or operation. And don't forget the bonus points you earn for being a customer. It allows you to earn points that can be applied to purchases in the parts department. I have taken great advantage of this added bonus. More