
Rick Case Hyundai Plantation
Fort Lauderdale, FL
Filter Reviews by Keyword
By Type
2,589 Reviews of Rick Case Hyundai Plantation
Honest, Helpful and Informative I was looking for a new/used car and I was told wonderful things about Hyundai's. All I ever owned were Toyota's & Mazda's so I didn't know that much I was looking for a new/used car and I was told wonderful things about Hyundai's. All I ever owned were Toyota's & Mazda's so I didn't know that much about them. Jorge Villegas spent several hours with me and explained everything about the car, performance, safety, ratings, economy and how much fun the car was to drive. Orlando Martinez helped me get the best deal possible and Malik Saleh helped with all the financing and warranty questions. Without question the best buying experience I've ever had. More
AMAZING, words are simply not enough!! I've purchased 2 vehicles with Donnie Barnes, let me just put it to you like this....I have interacted with several car salesman in my life time so I I've purchased 2 vehicles with Donnie Barnes, let me just put it to you like this....I have interacted with several car salesman in my life time so I am not new to this. Donnie Barnes is by far the most amazing sales person that I know. His customer service skills are over the top, he cares about people period. Mr. Barnes takes serving customers to a complete different level of superb excellence. Mr. Barnes has absolutely no idea that I was going to write a review regarding him but I feel like this, when you have an employee like Mr. Barnes, someone should know because people like himself do not exist, or if they do it is very scarce. I'm asking if you could please share this with Mr. barnes as he is simply THE BEST and he always kept me encouraged even when the deal looke totally impossible. I would suggest that you do whatever it takes to keep Mr. Barnes on your team as people like him are extremely hard to find. Thanks Donnie for keeping me motivated, I appreciate all of your assistance with me purchasing a new car. You are my car salesman for life and for anyone else that I know that's ready to buy a car, I will most definitely refer them your way!!!!!!!!!!!!!!!! More
Extremely patient, caring, understanding, and the BEST!!! Donovan is seriously knowledgeable and he knows his stuff! Donovan assured me from the beginning that he would take care of me and what was in my bes Donovan is seriously knowledgeable and he knows his stuff! Donovan assured me from the beginning that he would take care of me and what was in my best interest and he did just that! I have to admit, I really gave Donovan a very hard time, although he was trying to help me I still gave him a rough time. Donovan never once got frustrated with me, all he said was, "okay Mrs. Jackson, give me a few minutes and I will get back with you, don't worry". Donovan worked all Saturday morning for I know at least 3-4 hours until he got me where I needed to be. I just want to say that Donovan's customer service communication skills are outstanding and I'm here to tell you to PLEASE keep Donovan employed at your establishment because he is a person that makes Rick Case Hyundai stand out as number 1. Donovan did not have to do what he did for me and put up with my "not understanding", but you know what he did and for that I am very GRATEFUL to him and for him! I am hoping that everyone in your finance department is as good as Donovan because if not, this waould be a sure dissapointment. As a matter of fact, Donovan should be the one that trains all the other finance people with how to deal with irrate customers like me, not everyone has the skills and talents that he has. Thank you so much Donovan for your patience and understanding with my purchase, you are so GREATLY APPRECIATED :) :) :) :)............ More
Ernest is the best! I have been going to Rick Case for three years, and will not go to anyone else but Ernest for servicing needs. I even make it a point to ask for just I have been going to Rick Case for three years, and will not go to anyone else but Ernest for servicing needs. I even make it a point to ask for just him every time I go. He is extremely helpful, courteous, thorough and professional. If you want stellar service, ask for him personally. More
Superior service I have never been treated so well or looked after so carefully as I was when I went to Rick case. I would recommend this company and this Rick case f I have never been treated so well or looked after so carefully as I was when I went to Rick case. I would recommend this company and this Rick case facility to anyone as I already have to several people I made the right choice when I switched from Mazda to Hyundai And Rick case More
New Car I have given these ratings because I experienced a very helpful team and encountered very friendly and professional people at this dealership. Everyon I have given these ratings because I experienced a very helpful team and encountered very friendly and professional people at this dealership. Everyone I encountered was nice and helped in the process of getting a new car. More
Awesome, Awesome, Awesome Donnie Barnes is the best. I have gotten several Hyundais from him and he always takes time to answer all of your questions, and doesn't push you to Donnie Barnes is the best. I have gotten several Hyundais from him and he always takes time to answer all of your questions, and doesn't push you to make a decision. Goes above and beyond to explain the process & make sure you are happy with everything. He's a 10 and I would (and have) recommended him to people who have purchased vehicles there. More
Excellent service, good energy Since you enter the doors you feel the good energy. People are nice and diligent, they answered all my questions and were patience enough to show me a Since you enter the doors you feel the good energy. People are nice and diligent, they answered all my questions and were patience enough to show me and help me pick the car that I wanted. More
Sales person went above and beyond Great brand and sale was easy to seal. Experienced test drives of 2 models, picked my color to find, good inventory onsite. Salesperson set up my ti Great brand and sale was easy to seal. Experienced test drives of 2 models, picked my color to find, good inventory onsite. Salesperson set up my tinting onsite for windows and even washedvmy car :-) More
Great Experience Great experience, service, friendliness. The finance aspect was great. Very knowledgeable. The best part was that no one was pushy on making us buy th Great experience, service, friendliness. The finance aspect was great. Very knowledgeable. The best part was that no one was pushy on making us buy this car. More