Rick Case Hyundai Davie - Service Center

thanks to Claudio Alvarado Isaac ( Maintenance service thanks to Claudio Alvarado Isaac ( Maintenance service ) excellent customer service since 2019 friendly, appointment was on time, excellent wa thanks to Claudio Alvarado Isaac ( Maintenance service ) excellent customer service since 2019 friendly, appointment was on time, excellent waiting time. God Bless Thank you Hyundai More

Mr Daniel Lucatorto give me excellent service he took his time to explain every detail about what I need to be done ,and I very pleased with his service, time to explain every detail about what I need to be done ,and I very pleased with his service, More

Joel the service writer was great. However, the service department did not check my tire pressure as I asked.. I need a twenty five word minimum. My real name is Charles Windler. department did not check my tire pressure as I asked.. I need a twenty five word minimum. My real name is Charles Windler. More

I have owned two Hyundai's; a Sonata and a Santa Fe. I loved both cars but there will not be a third for one single reason: service at this dealer stinks! Same horrible service for the last 5 years. Crow loved both cars but there will not be a third for one single reason: service at this dealer stinks! Same horrible service for the last 5 years. Crowded, disorganized, unresponsive to text requests (option available in website). I have been at bad dealerships but this one is by far the wost. More

Oil change tire rotation starting the New Year right. Thanks Freddy! Free car wash is icing on the car. Omg 25 word minimum not fair. 😉 Thanks Freddy! Free car wash is icing on the car. Omg 25 word minimum not fair. 😉 More

Daniel Lucatorto, my service adviser did an excellent job getting my vehicle in for an oil change and tire rotation. The entire service took less than hour. Excellent service. Very professional. Hats off t getting my vehicle in for an oil change and tire rotation. The entire service took less than hour. Excellent service. Very professional. Hats off to Daniel's outstanding customer service! More

The service was excellent! Daniel was thorough, clear spoken, and very professional. The overall experience was extremely pleasant and I plan on coming back in the future. spoken, and very professional. The overall experience was extremely pleasant and I plan on coming back in the future. More

I was extremely disappointed with the quality of the service department and team members. My vehicle was taken in on a Monday for a broken AC, a recall on the brakes, and an oil change. I was told the s service department and team members. My vehicle was taken in on a Monday for a broken AC, a recall on the brakes, and an oil change. I was told the service advisor would call us with an update as to what was wrong etc. However, we were not getting a phone call back even after leaving multiple voicemails on the advisors cell phone. I had to reach out to many other employees to try to get an answer finally reaching out to the service manager to get answers. The process was very frustrating because no one was telling us giving me a time line as to when my vehicle would be ready. Then once we finally were called to pick up the car the advisor was cordial but forgot to have us sign all the paperwork correctly and had to quickly catch us outside before we left. The entire process was very disappointing. The manager was the only helpful person. More

GREAT service (15000 mile) done VERY FAST got me in and out in a hurry! THANK YOU to Service Writer T.D. Newsome very helpful out in a hurry! THANK YOU to Service Writer T.D. Newsome very helpful More

Joel Aranha service adviser provided great service. He said the car would be ready in 60-90 minutes and he was prompt. Thanks for the great service! said the car would be ready in 60-90 minutes and he was prompt. Thanks for the great service! More