Rick Case Honda

I bought a "Like New" low mileage used car on 3/15/25. I was given one key fob and told the other would come by mail in a few days. It didn't come, and the salesman refuses to return my calls. He sent one I was given one key fob and told the other would come by mail in a few days. It didn't come, and the salesman refuses to return my calls. He sent one text stating he would take care of it "tomorrow," but that was weeks ago. Nobody, not even the Sales Manager will return my calls. More

Tried to purchase tires. Totally inept service person. Parts guy even worse to talk to. Totally inept service person. Parts guy even worse to talk to. More

Honestly if I could give a negative star I would. First I trusted this place with my car! I took my car in to for new tires and service and everything went fine. When I took my car in a few months la First I trusted this place with my car! I took my car in to for new tires and service and everything went fine. When I took my car in a few months later to get the steering wheel fix since it was a recall and I was advised that my tires need to be rotated by WALDO! I did what was suggested and ask for them to be done. Come to find out months later it was NEVER done! After I trusted these people. I took my car in now to do oil change and ask for tire rotation again and I'm being told by CONMAR that "oh your tires are bad, they can't be done" but only after I checked and no tire rotation wasn't done when I asked. After I went into the office raising xxxx after I got charged for service that wasn't done! As I was walking back in another service advisor was like oh if you don't check they won't do them. It's ridiculous that I have to fight tooth and nail to get something done! I did get my money back for this last service but it's not going to make up for me having to buy new tires again less than 10 months since they can't seem to do their jobs. I paid for a service and it can't be done unless I nag them and complain and start raising xxxx. They want to charge crazy amount for service but won't actually do the work! They really are scam artist. I should at least get a discount on my tires or a new one for this xxxx of a situation they have put me thru! This place has gone down hill. More

The Honda RECALL 2024 is being handled terribly at Rick Case! Fuel leak danger. Steering danger! Case! Fuel leak danger. Steering danger! More

This may be the worst Honda dealer is south Fl. The sales people are push and aggressive. The service department is slow and constantly trying to up sale on all kinds of stuff that is not needed. E The sales people are push and aggressive. The service department is slow and constantly trying to up sale on all kinds of stuff that is not needed. Expresa oil change is a joke! More

I have been a customer for a very long time and this dealership has always exceeded my expectations. Duane Malcolm is just an amazing service advisor. He deserves the highest accolades. dealership has always exceeded my expectations. Duane Malcolm is just an amazing service advisor. He deserves the highest accolades. More

Excellent Service! !! Shaher is a valuable employee/salesman of Rick Case Honda. I was in/out with my brand new 2025 Honda Accord hybrid in least than two hours. He is k !! Shaher is a valuable employee/salesman of Rick Case Honda. I was in/out with my brand new 2025 Honda Accord hybrid in least than two hours. He is knowledgeable,Professional, and hilarious as xxxx. (Funny, funny) Thank you Shaher for everything. I will be referring you More

Ok, after getting the run around by a higher up, I was ready to walk home if I had to. My salesman Jamescy calmed me down and reassured me we could make a deal, and we did! I’m super happy with my purchas ready to walk home if I had to. My salesman Jamescy calmed me down and reassured me we could make a deal, and we did! I’m super happy with my purchase, drove home in a beautiful Accord that evening, no regrets. More

Duane Malcom is the best service advisor! His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a His professionalism and knowledge is everything!! I highly recommend him!! He’s very efficient also!! He will have you in and out! He is definitely a huge asset to Rick Case Honda!!! More

HOWARD MOSS - NO 1 - THE BEST IN THE BUSINESS-- THERE IS NO OTHER DEALERSHIP LIKE THIS ONE NO OTHER DEALERSHIP LIKE THIS ONE More