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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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July 02, 2023

Nice, clean dealership, good professionals, gives appointments quickly without wait times, has shuttle services which is great More

by ajaddu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Moreira
July 01, 2023

You guys are amazing specially Francisco ! !! True customer service professional, and the store mananger too the lady is amazing. Not like Pembroke pines Acura that have no idea of what is cust More

by Jorge
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

The service department is excellent, Mack Remy always takes the best care of me. I love Terry Jarvis because he always answers his phone when I have a problem. Even on their days off. I would highly reco More

by Zelda S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy and Terry Jarvis
June 30, 2023

My car was in the shop for 3 days. $35 defective part and $660 for labor! Called for over 2 hours and got the run around before anyone could tell me that my car was ready to be picked More

by Breakwaterbabe
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dean Dumetz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe
June 30, 2023

The sales people and service people are top notch. Service got me in and out today. Smooth and great! More

by dganz123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Salespeople not good, don’t answer phone or returned messajes Service person and service was my 1st time good. Appt taker not so good. More

by walf23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

My service here was really great. The service provided by (Francisco) was awesome will definitely be coming back More

by Bienaime garvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Max was amazing. The services was great and he listened to what I wanted for service. More

by geeman4156
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Max
June 29, 2023

Absolutely great service. Definitely will recommend to a friend, also the waiting area is very interesting! More

by Sylvia.nobledudley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t see the name
June 27, 2023

Felipe is a excelent staf your job is very satisfactory. I' am so happy 1 More

by Juanmiguel.ricardo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felipe
Jun 28, 2023 -

Juanmiguel.ricardo responded

Yes.

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