Rick Case Acura - Service Center

Taking my car to get serviced at any given dealership can be a daunting task, but bringing it here to Rick Case and having Mac as my service rep is so seamless! Thank you to Mac and all of the wonderful guys be a daunting task, but bringing it here to Rick Case and having Mac as my service rep is so seamless! Thank you to Mac and all of the wonderful guys in the service office. Especially Al, the best shuttle driver there is. I always feel taken care of when I leave here. More

Meets my expectation for each visit, from purchase to the 2 service appts I’ve had. 2 service appts I’ve had. More

The technicians at Rick case are always so thorough when servicing my vehicle. My service advisor Francisco was professional and very helpful. servicing my vehicle. My service advisor Francisco was professional and very helpful. More

Very professional and get the work done on time and correctly. They communicate with the customer in a timely matter. correctly. They communicate with the customer in a timely matter. More

Amazing service writer. She was very knowledgeable about warranty questions and service package questions. Service was fast and car was cleaner then how i brought it. She was very knowledgeable about warranty questions and service package questions. Service was fast and car was cleaner then how i brought it. More

problem resurfaced two days later, was never resolved even after getting reassurance from service manager. major inconvenience running after service manager to get car into repair. he does not return cal even after getting reassurance from service manager. major inconvenience running after service manager to get car into repair. he does not return calls either More

Thank you Mack and the entire Rick Case Acura service team for always taking great care of my car! I’ve had a number of service related needs pertaining to my vehicle, and Mack has always been a wond team for always taking great care of my car! I’ve had a number of service related needs pertaining to my vehicle, and Mack has always been a wonder to work with. More

I received excellent service from scheduling my car service to receiving back my vehicle. The employees at Rick Case take pride in their work, and it's evident. The only improvement I would suggest is service to receiving back my vehicle. The employees at Rick Case take pride in their work, and it's evident. The only improvement I would suggest is when returning back the vehicle to the customer, to have the detailers also clean the inside. More

Mack was great! ! Kept checking in with me about my car. However, it took over 3 hours for the car to be finished. 5 star ⭐️ Mack and 3 for the wait. ! Kept checking in with me about my car. However, it took over 3 hours for the car to be finished. 5 star ⭐️ Mack and 3 for the wait. More