Rick Case Acura - Service Center

Excellent, personalized service. I live in Miami but I came up to this location looking for better service, and I’m glad I did. Mack went above and beyond to make me feel like one of I live in Miami but I came up to this location looking for better service, and I’m glad I did. Mack went above and beyond to make me feel like one of the family. He kept me informed on what was happening with my vehicle, and I felt totally confident my car would get fixed right at a fair price. He also worked with me on a ride to and from the dealership as it fit into the driving schedule, even though I live a little further out, which was so kind of him. I truly appreciate the customer-oriented attitude of the team. More

Great service department and sales team! Had a long standing issue that management was able to resolved immediately upon bringing to their attention! Thank you for going above and beyond! Had a long standing issue that management was able to resolved immediately upon bringing to their attention! Thank you for going above and beyond! More

Awesome service, my service advisor Felipe Rios was extremely helpful and knowledgeable and is one of the best I have ever had extremely helpful and knowledgeable and is one of the best I have ever had More

Great service. Felipe the rep was awesome. He was very polite and explained everything and was very helpful. Felipe the rep was awesome. He was very polite and explained everything and was very helpful. More

Very friendly and comfortable atmosphere. Service reps are very nice and professional. They make you feel like a valued customer. Highly recommend Service reps are very nice and professional. They make you feel like a valued customer. Highly recommend More

Great customer service by Mack. He was polite and very kind. I informed him I had to be out by a certain time and he made sure I was able to leave on time. He was polite and very kind. I informed him I had to be out by a certain time and he made sure I was able to leave on time. More

My service manager ( Max) always goes the extra mile for me. Treats me like I’m his top priority me. Treats me like I’m his top priority More

Service was very quick and efficient and staff was very cordial and competent. Complimentary car was was appreciated. cordial and competent. Complimentary car was was appreciated. More

Excellent customer service. My car was taken in for service right away and Felipe was very helpful. My car was taken in for service right away and Felipe was very helpful. More

The service is great. Always friendly, efficient and professional (thank you Francisco!). I appreciate the ability to book online. Always friendly, efficient and professional (thank you Francisco!). I appreciate the ability to book online. More