Rick Case Acura - Service Center

Furstly, I went to the Rick Case Sunrise Plantation Hundai dealership to fix my tire showing a Nail in the Driver's side tire. They told me that they don't have the Time Available for repair because Hundai dealership to fix my tire showing a Nail in the Driver's side tire. They told me that they don't have the Time Available for repair because 2 cars were ahead after checking with the Service advisor. Then I went to repair my 2021 Lease Hundai Santa Fe front tire with a Nail present. At the RICK CASE ACURA Dealer next door. I received a $59 + Tax estimate and I left the dealership. I had to take my vehicle across the Street to Fuzzy Mechanic Repair Shop to fix. Upon inspection and evaluation ... the Technician said that the Nail DID NOT PUNCTURE MY NEW TIRE ... Rather, the Nail entered sideways on my tire. I ask him fir the Bill. He said $0.00. I gave him a $5 tip for his Honesty. When I met Mr Rick Case in September 2003 at Weston Honda Dealership he gave me his Cell number and told me to Call him if I needed his Assistance. Today I needed His Assistance... but Unfortunately, Mr Case is Not here Physically. He is together with our Only child, Shiva, 21 who was killed by a DRUNK Driver. I miss Him and His Exceptional Humble Service a lot. Thank you guys for your Kind Hospitality and Professional Generosity. At present, after Losing our Only child, Shiva, my wide has a Stroke and a Major Disability whereby I take care of her 24/7. We Live ALONE and have NO Help. We're both Unemployment at present. Please Remember guys and Staff ... Death and Illness can come to Anyone of Us ANYTIME, ANYWHERE and under ANY CIRCUMSTANCES. KARMA goes a Long Way guys. "Help Ever, Hurt Never" " MONEY Comes and Goes, MORALITY Comes and Grows". Mr Case and our son Shiva took Nothing to the Afterlife Except their Good Actions and Blessings from the Lord. Respect n Love to Everyone at All of Rick Case Dealerships. Happy "Good Friday". SMILE .. BE HAPPY. Respectfully, Enric, Kaloutie and Shiva. Body is Gone but our Shiva Soul Lives On Eternally. Thank you, Enric More

Great customer service. Excellent communication and a very comfortable environment to wait for the service. Excellent communication and a very comfortable environment to wait for the service. More

Wonderful staff very friend they greet you like family I would recommend every too this dealer ship would recommend every too this dealer ship More

I appreciated Felipe Moreira helpful assistace. Very little waiting time before service. Grest car wash. Very little waiting time before service. Grest car wash. More

Very easy to make a next day appointment. I received outstanding and caring service from Felipe. I received outstanding and caring service from Felipe. More

Great customer service from Fransisco! Thank you. The waiting areas was nice to be there for the bagel and coffee and tv show Thank you. The waiting areas was nice to be there for the bagel and coffee and tv show More

Mack is the man! Got me in and out. Customer service at Rick Case is unmatched, and the reason they have earned my business and trust! Got me in and out. Customer service at Rick Case is unmatched, and the reason they have earned my business and trust! More

I have been going to Rick Case Acura for as long as I can remember. Service is always good. remember. Service is always good. More

Felipe and Tommy gave the best customer service experience! Felipe gave me so much maintenance advice and explained things in detail. He was great! Tommy made my wait time fly by with great conver experience! Felipe gave me so much maintenance advice and explained things in detail. He was great! Tommy made my wait time fly by with great conversations to make my wait as comfortable as possible. Both of these guys need incentives. More

They’re doing better. Today I felt good about the customer service. Good job. Thank you. Today I felt good about the customer service. Good job. Thank you. More