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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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March 02, 2023

Francisco in the service department always goes above and beyond! Mo and Compton almost got me in a brand new car, next time I go for a service I’ll be more inclined to go because that new integra was amazin More

by Miguelh423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Francesco is very caring for all these customers. All the work was explained to me very well. More

by M. brousseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

What an excellent service Center! I came upon this fabulous Acura dealership out of the blue after driving my mdx from dc with a broken sunroof. Franscisco saved the day and fixed it More

by Palmjzarr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2023

Brought my car in for service and the staff was very friendly and professional. Great customer service! More

by Ellisjohnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa Cohen
February 21, 2023

Everyone we met had a smile on their face in a busy environment. Thanks Francisco for the great service! More

by Guttmannp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Guttmannp responded

Great. Service , fast and efficient with a smile , thanks Francisco Garcia!

February 20, 2023

Service department was excellent. While waiting for service to be completed, sales did an analysis of our end of lease options and was very honest with the next steps we should take. More

by Picky shopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
February 20, 2023

The experience was pleasant. The atmosphere was warm and welcoming and service rep was excellent More

by zmullings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy
February 17, 2023

Hey, I’ve been with Rick Case for 10 years or more. I have purchased five cars for them. The majority of the people I bought it from back, then are still working for Rick Case. I always get a friendly More

by Bruce Delaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felippe Rios Moriera
February 15, 2023

The service tech, Mack was very professional. He was thorough. He was polite and well courteous . More

by vetak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Rick Case always does a good job and today was no different. Got me in and out in good time and we’re able to file a warranty claim for a tire so I didn’t have to pay for a new tire. More

by jeffcook333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe was my service writer
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