Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews of Rick Case Acura - Service Center
Both members of my family have purchased and serviced cars at this location for over 10 years. This was the first time working with Felipe and he was friendly and professional, and he taught me a ne cars at this location for over 10 years. This was the first time working with Felipe and he was friendly and professional, and he taught me a new feature with my key fob. I am hoping for the return of the paper floor mats in future visits. More
Rick case has Great customer service. Had a problem with my steering after an accident and Felipe was able to help take care of it Had a problem with my steering after an accident and Felipe was able to help take care of it More
Been a customer since 2005 and Francisco Garcia is a top notch service advisor. He makes himself available and is very professional. I appreciate his level of effort to keep our client relationship superi notch service advisor. He makes himself available and is very professional. I appreciate his level of effort to keep our client relationship superior. More
The staff was very professional,attentive and helpful in guiding me through decisions that had to be made regarding my vehicle guiding me through decisions that had to be made regarding my vehicle More
They was super friendly and I was satisfied with my service I most definitely will be returning service I most definitely will be returning More
Great communication from my service advisor Felipe. Brought my car for routine service and a few other concerns I had that day. Felipe listened and answered all my questions, everything was fixed as p Brought my car for routine service and a few other concerns I had that day. Felipe listened and answered all my questions, everything was fixed as promised and the car was returned in a timely manner. Outstanding customer service is rare to find these days, will continue to do business with the Rick Case automotive group for years to come. More
This was my first visit to this dealership. The staff were courteous, attentive and competent. Service manager, Dean, was very helpful and pleasant to work with, right from my initial phone cal The staff were courteous, attentive and competent. Service manager, Dean, was very helpful and pleasant to work with, right from my initial phone call. Similarly I was very pleased with Noah's help who handled my case. The place is clean and comfortable. First impression, I'm a very satisfied customer!!! Thank you guys! More
Mack has always provided me with trustworthy service. His dedication to customer service combined with his honesty, makes me a repeat customer. His dedication to customer service combined with his honesty, makes me a repeat customer. More
This dealership service team is always welcoming and willing to help. Always a fast turnaround . willing to help. Always a fast turnaround . More