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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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March 12, 2023

Both members of my family have purchased and serviced cars at this location for over 10 years. This was the first time working with Felipe and he was friendly and professional, and he taught me a ne More

by RAS
Recommend Dealer
Yes
Employees Worked With
FELIPE MOREIRA
March 09, 2023

Every single person I came in contact with was awesome. Great team! White Glov service. More

by Leeslace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan! I will only buy cars from his. He is the epitope of customer service. Goes above and beyond.
March 09, 2023

Rick case has Great customer service. Had a problem with my steering after an accident and Felipe was able to help take care of it More

by Brianjamesbrownstein@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Rios M.
March 08, 2023

Been a customer since 2005 and Francisco Garcia is a top notch service advisor. He makes himself available and is very professional. I appreciate his level of effort to keep our client relationship superi More

by SunriseAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

The staff was very professional,attentive and helpful in guiding me through decisions that had to be made regarding my vehicle More

by nannan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

They was super friendly and I was satisfied with my service I most definitely will be returning More

by Geovoniepope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Great communication from my service advisor Felipe. Brought my car for routine service and a few other concerns I had that day. Felipe listened and answered all my questions, everything was fixed as p More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE RIOS
March 04, 2023

This was my first visit to this dealership. The staff were courteous, attentive and competent. Service manager, Dean, was very helpful and pleasant to work with, right from my initial phone cal More

by jesusnolasco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
March 04, 2023

Mack has always provided me with trustworthy service. His dedication to customer service combined with his honesty, makes me a repeat customer. More

by mysticman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remy Mackenson
March 04, 2023

This dealership service team is always welcoming and willing to help. Always a fast turnaround . More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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