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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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March 29, 2023

Good service, after service, the car very clean, the waiting room has drinks and free. More

by Samlight239@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

The reason for my recent visit was maintenance on my 2020 RDX. Francisco Garcia is a terrific service representative. He provides the best possible assistance to his clients. More

by MSSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Sales Manager
March 28, 2023

Every time I use the service center, I am always charged more then what is explained to me before services are done. There is always some unknown issue that wasn’t accounted for or some incompetence in givi More

by Mikebalma171
Recommend Dealer
No
Employees Worked With
Several employees in service
March 27, 2023

Great service. Very accommodating to the customer. Car was immaculate upon receiving from the service rep. More

by Lorrainedelosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

Excellent service professionals. I was treated with respect by Francisco and everyone there with a caring and friendly attitude. I got updates on progress and and waited in a clean f More

by don.clavette
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Knowledgeable. Helpful. Attentive. Professional & still down to earth staff. I love my TLX. Thank you. Thanks to the service staff & Max. More

by mfchristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenson Remy/ Service (awesome)
March 24, 2023

Service was performed quickly. Service writer was friendly,knowledgeable and professionable. Totally satisfied with my experience. More

by piacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Good people clean environment with snacks beverages and tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to tru More

by Kerry-Ann
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Service was fast and friendly. Francisco greeted me warmly and took good care of me. More

by Michelle W.
Recommend Dealer
Yes
Employees Worked With
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Always have a good experience! Service advisor Felipe Rios is absolutely Amazing! Wonderful customer service and friendly! More

by laurahughey75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Rios
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