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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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April 04, 2023

Excellent service personnel. Work completed one hour early. Enjoyed the coffee and TV while waiting. Car wash was a plus. More

by Carlakbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

They treat you like a family. You get quick and reliable service. Then explain everything in detailed to you. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Many thanks to Rick Case Acura once again! Always willing to take care of whatever the problem is even if you don’t have an appointment, which I didn’t today with an unexpected dead battery. More

by Believe.nevergiveup
Recommend Dealer
Yes
Employees Worked With
Mack Remy and the nice gal at the Cashier’s office
April 03, 2023

The service was good but a bit pricey, if the price was better it would be great More

by sayroeboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

The dealership is fantastic! The general manager remembered my name. Everybody works together to make the experience a very positive one. Scheduling an appointment was a breeze. More

by ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Excellent dealership. Very attentive and courteous. Service Advisor Remy Mackenson was excellent and accommodating of my time frame. More

by tomvhynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Krizanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remy Mackenson 5 stars
April 01, 2023

Great and fast service, I was out within the hour. The staff is very professional. I really appreciate the drinks and treats they have for their guests. More

by deeceezb0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Felipe my service representative was helpful and provided me with excellent customer service. He made sure all of my maintenance needs were taken care of! Thank you More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Moreira
April 01, 2023

Did not help me at all. I would never do business with this dealer again. More

by cachism
Recommend Dealer
No
Employees Worked With
Dean Dumetz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rios 0 stars
March 31, 2023

Our service specialist, Mack Remy, is literally the best! ! We come to Acura specifically for him. He always takes amazing care of me and is the reason I drive over 30 minutes to this Acura instead of the one More

by Rachelpires33@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy
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