Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews of Rick Case Acura - Service Center
Excellent service personnel. Work completed one hour early. Enjoyed the coffee and TV while waiting. Car wash was a plus. Work completed one hour early. Enjoyed the coffee and TV while waiting. Car wash was a plus. More
They treat you like a family. You get quick and reliable service. Then explain everything in detailed to you. You get quick and reliable service. Then explain everything in detailed to you. More
Many thanks to Rick Case Acura once again! Always willing to take care of whatever the problem is even if you don’t have an appointment, which I didn’t today with an unexpected dead battery. Always willing to take care of whatever the problem is even if you don’t have an appointment, which I didn’t today with an unexpected dead battery. I’ve been going there for service since 2012. They always take great care of you! Many thanks! P. Warner More
The service was good but a bit pricey, if the price was better it would be great better it would be great More
The dealership is fantastic! The general manager remembered my name. Everybody works together to make the experience a very positive one. Scheduling an appointment was a breeze. The general manager remembered my name. Everybody works together to make the experience a very positive one. Scheduling an appointment was a breeze. Francisco Garcia, the service consultant, was very helpful and oversaw the maintenance on my vehicle. The mechanics were top notch. I was very impressed with their attention to detail. More
Excellent dealership. Very attentive and courteous. Service Advisor Remy Mackenson was excellent and accommodating of my time frame. Very attentive and courteous. Service Advisor Remy Mackenson was excellent and accommodating of my time frame. More
Great and fast service, I was out within the hour. The staff is very professional. I really appreciate the drinks and treats they have for their guests. The staff is very professional. I really appreciate the drinks and treats they have for their guests. More
Felipe my service representative was helpful and provided me with excellent customer service. He made sure all of my maintenance needs were taken care of! Thank you provided me with excellent customer service. He made sure all of my maintenance needs were taken care of! Thank you More
Did not help me at all. I would never do business with this dealer again. I would never do business with this dealer again. More
Our service specialist, Mack Remy, is literally the best! ! We come to Acura specifically for him. He always takes amazing care of me and is the reason I drive over 30 minutes to this Acura instead of the one ! We come to Acura specifically for him. He always takes amazing care of me and is the reason I drive over 30 minutes to this Acura instead of the one closer to me. This dealership is worth the drive! More