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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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April 11, 2023

Good customer’s service! Francisco is excellent! He explained the details of what needs to be done for my car and he always keeps me posted of what’s going on and about wha More

by Alano.tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

The service advisor was great but I came for a service and my window washer fluid wasn’t even refilled. Completely empty. More

by Smsiliski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

From start to finish I was completely impressed with the efficiency and professionalism that I was given for my vehicle to be repaired. Noah was amazing and helpful every step of the way! Great dealership c More

by Amweber620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
April 08, 2023

High class service, no pressure tactics. Good sales and service team. Rickcase dealer would be my choice for future car buying as well. More

by Hemant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack
April 08, 2023

Felipe was extremely helpful with scheduling and handling my maintenance service. He was very professional and made my experience very pleasant. I would be happy to refer future customers to him. More

by Curlylocks1723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Rios
Apr 08, 2023 -

Curlylocks1723 responded

Felipe was extremely helpful and made my service experience fast and easy

April 08, 2023

The Place is clean including restroom On time service and pleasant and Friendly staff Highly recommended More

by MikeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

This will be my last Acura, and my last car from Rick Case car. I was misinformed about my tires, I was misinformed about the oil changes. Everything they told me was misleading in order to upsell me. Wi More

by airs-sayings0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
April 07, 2023

Noa was very helpful and professional when I came in for my oil change. She was able to get my 16,000 checkup while I was there too so I didn’t have to make another appointment. More

by Jpnman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
April 06, 2023

The workers are nice always friendly and making sure I’m good while waiting. Good coffee machine and snacks in the waiting area More

by Jenny Monteagudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Rios
April 05, 2023

Excellent service today. The repair customer representative was excellent, proficient, and professional. Enjoy the service that I received there today on the behalf of Rick More

by parmstrong4208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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