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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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April 18, 2023

excellent customer service and attention-to-detail. I highly recommend this dealership. Francisco in the service department he’s a great employee More

by walterglezp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Mack is the greatest always making sure you’re satisfied with the job done Thanks More

by Paulinepalmer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Great experience buying my CPO TLX as well as my first complimentary service. I made the right choice. More

by dsusman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
April 17, 2023

Employees very polite, professional Service dpt was visited for a oil change Francisco a very high customer service The car was returned clean and according to Francisco car was completed checked. More

by cjr2145
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

My service rep, Francisco, is the best. He is always ready for me & works hard to get my service completed in as short a time as possible. More

by GJCerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

GJCerra responded

My service rep, Francisco, is the best. He is always ready when I arrive and works hard to complete my service in as short a time as possible.

April 15, 2023

Francisco is an excellent service representative. He’s been our service person for over seven years and has kept our two Acuras in top shape. He’s an honest and caring person and represents the deale More

by Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

All was perfect,quick service attention professional and when I get back my car was KIKE new.Thanks More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

I have been leasing and servicing cars here for 15 years. Service is always accurate a d being attended by professional staff More

by jacobo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
April 14, 2023

I had an amazing experience with Felipe and Sam from the service department. I currently have a 2021 ILX, and I’m planning on driving the 2023 Aspec Integra. Top tier service! More

by brentbecerra22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe, Sam
April 11, 2023

Prompt service, friendly staff, clear communications. I was helped immediately upon arriving and explained the process and service very clearly More

by CRC573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa Cohen
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