Rick Case Acura

First and Foremost I would like to say that I just took possession of my ACURA TL just over 2.5 hours ago and "YES" I am here writing this review hoping that potential ACURA buyers read it. I want to writ possession of my ACURA TL just over 2.5 hours ago and "YES" I am here writing this review hoping that potential ACURA buyers read it. I want to write a long review but will try keeping it short. I am 100% satisfied with RICK CASE ACURA. This is my third ACURA and my second one that I get at RICK CASE. The first one I regret not getting it at RICK CASE but I did get it serviced at RICK CASE and needless to say I was more than satisfied. Thank you Mack (service department) Kudos to you. On my most recent experience, I had the pleasure of dealing with Henry, Carl and John and I must say that they all did their part in making sure that I felt like a valuable customer. No "sharks" here guys! During the course of the purchase, each and every one treated me with the highlest level of respect; the same level that many of us never thought was possible when making a vehicle purchase. It appears that the RICK CASE family really instills in the their staff to respect and value their customers. I would highly recommend anyone wanting to make a purchase or lease to please give the RICK CASE dealerships a chance. You will never know how easy and pleasureable car buying can be if you never try them. Take it from me, an extremely difficult customer to deal with extremely high expectations. More

Mort took his personal time on Sunday, March 18th late afternoon to give me a Nivigation refresher course for my 2012 Acura leased back in October 2011. He spent over an hour going through all the ver afternoon to give me a Nivigation refresher course for my 2012 Acura leased back in October 2011. He spent over an hour going through all the verbal commands as well as using my cell phone through the navigation system. When I was in for my 1st oil change in 2012, I had some knowledge issues on the navigation system, which the service people tried to help me on but couldn't assist. My regular salesman, Rich Ragone, was not in during that service visit. But apparently they relayed a message to Mort, who called me and advised me that he could give me a tutorial on the navigation system since I lived in Boynton Beach and he lived in Boca Raton. I finally took him up on that tutorial on Sunday, March 18th, and he did an excellent job helping me! More

Very good. Service, profecional, excellent Triment, good friendliness, I recommend this dealership and I personally recommend mr Sean segaloff very professional and good friends thanks. friendliness, I recommend this dealership and I personally recommend mr Sean segaloff very professional and good friends thanks. More

Segourney was extremely helpful and patient! She worked with me for hours while I went back and forth between cars. She even drove me to other dealerships until I found the car I wanted. My experience wa with me for hours while I went back and forth between cars. She even drove me to other dealerships until I found the car I wanted. My experience was an excellent one. Thank you, Segourney! More

After having a civil conversation with Sean we came to a reasonable outcome that we both could appreciate at this time. Im really greatful that we was able to talk. Best regards, Sophia reasonable outcome that we both could appreciate at this time. Im really greatful that we was able to talk. Best regards, Sophia More

Sean was very helpful and prompt. The staff was also helpful and friendly. Service was excellent, prompt and efficient. They made the process easy. I would return. helpful and friendly. Service was excellent, prompt and efficient. They made the process easy. I would return. More

Mort was extremely helpful to me within the first meeting I had with him. He was recommended to me by a friend of a friend. I am very happy with my experience at Rick Case. I originally went in thinking I w I had with him. He was recommended to me by a friend of a friend. I am very happy with my experience at Rick Case. I originally went in thinking I was going to buy a used vehicle and ended up leasing a brand new Acura. I am very happy that Mort was there to explain the conditions and positives of leasing instead of buying. Mort was always easy to get in touch with, he responded promptly and took care of me each time I entered the dealership. Being a single, young woman, I felt that I was treated respectfully and not taken advantage of. I feel comfortable with my decision to lease this car and I have faith that Mort will be there for me if need help with anything. Steffie Skarwecki More

I went to a toyota dealer at the corner of taft and 441 I went to a toyota dealer at the corner of taft and 441 to lease a car we choose the car work on price got to an agreement wrote the check but the sa I went to a toyota dealer at the corner of taft and 441 to lease a car we choose the car work on price got to an agreement wrote the check but the sales person came back to tell us that the manager is not happy I talked to manager that the sales person was going back and fort during the negotiation and you agreed that is why I issued the check it is not right not to honor your own word . we left and end up at rick case acura bing was wonderful worked hard with honesty and understand our situation we got a much better deal better car fantastic service and satisfaction thank again to bing and rick case acura. More

I will rate the dealer based on my outstanding experience with Mr. Mort Schwartz. I live in Miami, Fl and made a deal with Mort on the phone and he delivered the deal without any problems. Mort was very prof with Mr. Mort Schwartz. I live in Miami, Fl and made a deal with Mort on the phone and he delivered the deal without any problems. Mort was very professional, dynamic and knew the Acura product. All my questions were answered and the customer service he provided was like no other. This is my first Acura as I have been leasing for almost 16 years from BMW to Volvo's. Not only was he very diligent, but he assisted with helping me program the vehicle since I ventured into the technolgy package without any experience. Rick Acura should be very proud of Mort's outstanding service. You can tell that he knows thr product, believes in the product, and transmits his positive energy to the client. What an amazing experience. More

Car buying experience may be haunting to some people as you feel the pressure and I have been postponing my purchase for at least an year because I do not like the pressure. But with my experience at Rick you feel the pressure and I have been postponing my purchase for at least an year because I do not like the pressure. But with my experience at Rick Case Accura, it was quite opposite to my surprise. My first contact was with Sean Segaloff. He called me on the phone assured me that he will work with me to get the best deal. I walked into the showroom with my own doubts. Sean Segaloff was great, he did not put me to pressure. He clearly explained the process. Got me the rates. I would say the rate was already a best deal in the market. I worked with the rate as well to my satisfaction and it was a good deal. The finance was a best deal as well. Rick Case Accura was so great that they had to prepare a new finance contract on day 2 as they did not include the lower promotion APR on previous day. Over all it was a great experience. I have recommended to all my friends and I can recommend to any body who reads this. Before going to showroom decide on what car you want to buy/price/options, then you can get the car that you will enjoy driving. More