Rick Case Acura

Needed a new battery I was in and out within 20 minutes, so I will go back on Wednesday to replace my rear brakes.Th service Technician was very friendly and very helpful I was in and out within 20 minutes, so I will go back on Wednesday to replace my rear brakes.Th service Technician was very friendly and very helpful particularly because it was almost 600 pm when I arrived and they close at 600 pm. More

Mitesh My Hero! Mitesh is by far the best Acura salesman I have worked with. He gets you the best deal without pressuring you. Thanks for my dream car! Mitesh is by far the best Acura salesman I have worked with. He gets you the best deal without pressuring you. Thanks for my dream car! More

Good service but time to setup appointment was too long Service rep was very polite, knowledgeable and responsive. However, it took very long to get a response on the phone when setting up the appointment. Service rep was very polite, knowledgeable and responsive. However, it took very long to get a response on the phone when setting up the appointment. More

Good experience I’ve been going to this location since I bought my car and I’ve continued. Great people. Francisco is great to work with. Never had someone show me ba I’ve been going to this location since I bought my car and I’ve continued. Great people. Francisco is great to work with. Never had someone show me bad face, all pleasant people. More

Warrantied repair review We had a A/C failure in July in Florida so it’s sure to be hot out. Called the service department and got a swift appointment scheduled, followed by a We had a A/C failure in July in Florida so it’s sure to be hot out. Called the service department and got a swift appointment scheduled, followed by a quick repair which was covered by warrantee. Upon completion of the repair they also washed the exterior. Couldn’t be happier. More

Acura experience I was hesitant to go to a dealer that wasn’t a Mercedes one but decided to give it a try anyways. I’m so very pleased I did so, both Francisco and Dea I was hesitant to go to a dealer that wasn’t a Mercedes one but decided to give it a try anyways. I’m so very pleased I did so, both Francisco and Dean made me feel welcome. I received the same kind of treatment or maybe even better than at my MB dealer. Francisco was very knowledgeable as to what my car needed. Outstanding customer service experience. I’ll definitely come back. More

Timely and Prifessional My problem was diagnosed very quickly and repaired quickly as well. My A/C is still not as cold, but at least it works. Service was very good this vis My problem was diagnosed very quickly and repaired quickly as well. My A/C is still not as cold, but at least it works. Service was very good this visit. More

2Nd car purchase This is my 2 nd car from them . Great service . Near my work and appreciate that they have a driver to take and pick me up when I leave the car for se This is my 2 nd car from them . Great service . Near my work and appreciate that they have a driver to take and pick me up when I leave the car for service . More

My service guy Francisco and mechanic Terrence, were amazing My time at Acura was what I always expect and receive, top notched. On yesterday there was a unexpected guest that appeared and Mr. Brown made sure t My time at Acura was what I always expect and receive, top notched. On yesterday there was a unexpected guest that appeared and Mr. Brown made sure that everyone in the waiting area was safe by escorting the young man away from the dealership. THANKS MR. BROWN...🤗 More

Took vehicle In for repair Both my service advisor Jonathan and the mechanic spent time explaining what needed to be done. All costs explained up front. Brought vehicle up to Ac Both my service advisor Jonathan and the mechanic spent time explaining what needed to be done. All costs explained up front. Brought vehicle up to Acura specs and did a great job. I would highly recommend this dealership. More