Rick Case Acura

Excellent Sales & Customer Service I went in for a service appointment on my Acura 2006 RSX. Had my service done & then decided to look at a newer car. My salesman, Mort Schwartz, did a I went in for a service appointment on my Acura 2006 RSX. Had my service done & then decided to look at a newer car. My salesman, Mort Schwartz, did an outstanding job getting my deal done. Very Happy with my Acura 2013 ILX just purchased 2 weeks ago. More

excellent service by Mort Schwartz great, service, friendly, made everything quick and easy for my busy schedule. my 4th lease with them, coming back for sure. the business manager was great, service, friendly, made everything quick and easy for my busy schedule. my 4th lease with them, coming back for sure. the business manager was very efficient. More

Service appointment I went in on Saturday at 3:30 to have my car serviced. Oil change, tire rotation etc.... We went and sat in the waiting room for about an hour . While I went in on Saturday at 3:30 to have my car serviced. Oil change, tire rotation etc.... We went and sat in the waiting room for about an hour . While there a group of thugs which had no business being there walked in and started serving themselves hot chocalate and grabbing bags of potatoe chips which are intended for the customers. One of the personnel there asked them to leave and they just kept on, she had to literally tell them several times.... I could not believe this was happening at tick case Acura!!!!!!! I said to my boyfriend first and last time we will come here to this, anything could happen there. So a while later my service advisor for that day "Jason " comes in and says oh they are going to wash the vehicle and vacuum which is a complimentary service and I said oh ok thank you. I went to sit outside and was truly impressed on how the vehicles were being detailed ... When Jason says oh you car is ready I go to it and literally had to turn back as it was still wet all over the place and the vacuum inside, never happened..... Rick case has a lot of things to fix. I will never go back. Next time I need a service I will be going to pembroke pines Acura ... Much classier dealership!!!!!! I was very very disappointed with Rick case Acura . More

Shafting a repeat customer? Four years ago, I bought 2 MDXs from Rick Case Acura. I got a decent price all around. I went back – figuring loyalty would be rewarded. WRONG! They Four years ago, I bought 2 MDXs from Rick Case Acura. I got a decent price all around. I went back – figuring loyalty would be rewarded. WRONG! They were having their 0/0/0 special at the time. They didn’t have the specific MDX Model I was looking for on the lot. They could get one – they quoted me $1,500 OVER MSRP and low-balled me on a trade. I went to another dealer – they didn’t have the car either. THEY worked hard to get it. I got the car for almost $4,500 UNDER MSRP. I also got a respectable trade. Obviously, Rick Case Acura feels they don’t need to work for a sale. I saved over $8,000 by walking out of Rick Case Acura! I won’t be going back… More

Twice is so nice The process of leasing our 2nd MDX was so easy. We had contacted Mort Schwartz our salesman from 2012 and he let us know about the current promotion. The process of leasing our 2nd MDX was so easy. We had contacted Mort Schwartz our salesman from 2012 and he let us know about the current promotion. We were able to get into a new lease 3 months earlier than we had expected. We went in on a busy Saturday afternoon. We had scheduled an appointment with Mort since we had a busy afternoon of birthday parties for our 9 year old. It took about an hour but we had negotiated the price and there was nothing stressful about it. My wife was thrilled to move up to the Technology package and get the color she wanted. We picked it up a few days later. Mort took the time to sit with us and go over all the special features that are standard to the 2015 model as well as features associated with the Tech package. He is super knowledgeable and has worked with Acura behind the scenes to make the features as safe as possible. He is a real professional and we look forward to seeing him again as he stressed that he was available at any time to review the features if need be. Thanks for making this a very pleasurable experience. Oh and we love the popcorn machine in the showroom, great for snacking! More

buying a new car with Mort Schwartz was an great experience Went in to view a car after researching on the internet and from the great service from Kelly Davis to my salesperson, Mort Schwartz everything was gr Went in to view a car after researching on the internet and from the great service from Kelly Davis to my salesperson, Mort Schwartz everything was great. Mort took the time to get to know me personally then really looking into everything that I was looking for in a new car. He was very attentive, not pushy at all and really took the time working with me every step of the way. I ended up finding a different model than originally was looking for and got a great deal. I would recommend Rick Case Acura and ask for Mort and you will definitely be happy. More

I contacted Mr. Schwartz to see if Rick Case could beat a standing written offer I had from another dealer. Mr. Schwartz took down my information, as well as the details of the offer I already had, and stat standing written offer I had from another dealer. Mr. Schwartz took down my information, as well as the details of the offer I already had, and stated he would get back to me with an answer. Within a short period of time he contacted me and indeed beat the offer I had from another dealer. Everything else after that was handled either via phone or e-mail. He was always extremely responsive, helpful and was willing to provide everything he said in writing. We picked up the new MDX today and it was the easiest and most pleasurable experience we have had in leasing a new vehicle ever. Everything was as Mr. Schwartz had stated with no last minute changes to the deal we had agreed upon. It is rare to find such an honest, up front, and courteous individual in the car business. Mr. Schwartz is a true gentleman and treated my wife and I as if we had been life long friends. I can honestly recommend this dealership and Mr. Schwartz very highly to anyone in the market for a new Acura. This dealership has earned all of my future business in purchasing/leasing new vehicles!!! More

i drove in for service and asked attendant how long will be oil change be last...i was told an hour. My car service and complete in 45min. Now that was impressive service considered it was a saturday mornin be oil change be last...i was told an hour. My car service and complete in 45min. Now that was impressive service considered it was a saturday morning, when is the busiest - very inmpressive and service was excellent. Keep it Rick Case service. More

After dealing with Delray Acura, Delray Honda, and Acura in Lighthouse Pointe, Rick Case Acura was so great that I will always go back to them. The hassle of going to a dealership can not be fun, but salesm in Lighthouse Pointe, Rick Case Acura was so great that I will always go back to them. The hassle of going to a dealership can not be fun, but salesman James and managers Karin and Allan were extremely helpful, fast and patient with me while I made my decision. If you are in the market for a car, I highly recommend going to see this dealership. They truly were the best. More