Rick Case Acura
Fort Lauderdale (Plantation), FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This is why I keep coming back! Mort Schwartz and Rick Case Acura have earned an A+ from me for over 20 years now. The dealership service department has always been excellent. I ha Mort Schwartz and Rick Case Acura have earned an A+ from me for over 20 years now. The dealership service department has always been excellent. I happen to love the brand. I have been driving Acura cars exclusively for 26 years now. Mort Schwartz has been such a wonderful salesman and advocate for me. He also has the patience of a saint teaching me about all of the advanced features of each new vehicle I get. Sometimes I need repeat lessons but it is never a problem for Mort. The Acura brand, Rick Case and especially Mort Schwartz have earned my loyalty. More
Best car buying experience ever We just leased a new TLX from Rick Case Acura. This is my family's eight Acura in the last 15 years. This was by far the best, easiest, most stress-fr We just leased a new TLX from Rick Case Acura. This is my family's eight Acura in the last 15 years. This was by far the best, easiest, most stress-free and smooth transaction we have ever had. Our sales person Mort Schwartz was extrembly knowledgable, helpful and excellent in ensuring our needs were met. Mort consistently treats us as family. The rest of the staff including Karim and Benny facilitated the ease of use of the dealership and added to the exceptional experience. More
BEST SALESMAN EVER! My family has been purchasing automobiles with Rick Case for the last 15 years. My husband and I have purchased the last 4 Acura's with, I personall My family has been purchasing automobiles with Rick Case for the last 15 years. My husband and I have purchased the last 4 Acura's with, I personally would say, is the best salesman around, Mort Schwartz. He is extremely knowledgeable, polite and willing to listen. He is not the pushy type that is just out to make a "quota". Did I mentioned that at the end - he gives the best tutorial about all the new features! He makes the difference! On a whim, I stopped by last Friday and talked to Mort for a few minutes. Explained what I was looking for and what I wanted to pay. He called me on Saturday with more information and I made an appointment for Tuesday. On Tuesday we talked numbers, did a test ride and with my busy schedule, made an appointment to pick up my car on Wednesday. I got there at 4:30 and was out by 5:45 p.m., in my bright shiny new Acura! Kudos to the Rick Case Family and especially to Mort!!! More
Expericence in Leasing my 2015 TLX I went to RICK CASE ACURA last month ready to return my 2013 TL and look at the new 2015 TLX models. Mort Schwartz sat with me and went over all the I went to RICK CASE ACURA last month ready to return my 2013 TL and look at the new 2015 TLX models. Mort Schwartz sat with me and went over all the features of the TLX with the advance and tech packages (As I like Tech gadgets). I found Mort to be very knowledgeable with all the aspects of the TLX. We went for a test drive and then he went to bat for a good deal on my trade and new purchase. All in all, I would recommend RICK CASE ACURA, and specifically Mort as the person to see if you contemplate buying an ACURA. More
The best. EVER! These guys...hands down the best car leasing experience ever! They were Helpful, friendly, funny, knowledgable, and the list could go on. They even h These guys...hands down the best car leasing experience ever! They were Helpful, friendly, funny, knowledgable, and the list could go on. They even helped me name my new car! If you are leasing or buying a car, do yourself a favor and come to Rick Case! Getting a new car should be a positive experience. And that's what they will make it!!! More
Service warranty not honored I recently wanted to service my car in this relationships. They charged me twice for the same job not honoring their own service warranty. The reason I recently wanted to service my car in this relationships. They charged me twice for the same job not honoring their own service warranty. The reason they gave me was it was not the same component. Good luck learning which components they touch when they try to fix. The info on the invoice may not represent the actual work. When I told them I will share my experience online, the service manager threatened me with not fixing my car thus causing additional hardship. So if you are not a car expert and/or has no experience dealing with people who have respect for what they do, try to find another service location for your car. This service does not deserve your business. More
Fantastic car buying experience My wife and I went here to get her a car and we ended up getting one for me as well. I dread car buying/leasing time because it usually entails hours My wife and I went here to get her a car and we ended up getting one for me as well. I dread car buying/leasing time because it usually entails hours and hours of back and forth nonsense with salespeople and management, sometimes ending in walking out. Not here. Carl and Mort were great from the start. We never felt pressured or uncomfortable, or worse that we were being ripped off. There were no games... my wife made clear early what we were looking for and left more than satisfied at the end. This dealer, from Carl and Mort in sales, to Michael in finance, epitomize what "customer service" should be. Highly recommend this location. More
Dealership does not conduct good business Went to buy a car spent over 6 hours there negotiating a price , finally settled on price. By the time got back to financing the numbers weren't addin Went to buy a car spent over 6 hours there negotiating a price , finally settled on price. By the time got back to financing the numbers weren't adding up. The guy told me it was because of interest rate come to find out they didn't give me negotiated price. Was in a hurry to get to work two hours north and having my 2 year old with me I signed papers not catching wrong negotiated price until I got home from work that nite. ( yes I should of seen) called to try an correct it and asked to see original paper with agreed upon price. I was email a different paper and told that was all they had. So will have to drive 4 hours to deal face to face. Also charged me 200$ more than what was told on dealer fee. More
The dealership was excellent - Mort was super helpful. The experience at the dealership was perfect from top to bottom. I received two cars and both times Mort Schwartz was very helpful. The transaction wa The experience at the dealership was perfect from top to bottom. I received two cars and both times Mort Schwartz was very helpful. The transaction was very smooth and I would go back here again. More
Always a pleasure I live almost 40 miles from Rick Case Acura and have been driving Honda and Acura products for years. I have 3 different Acura Dealers closer to me, I live almost 40 miles from Rick Case Acura and have been driving Honda and Acura products for years. I have 3 different Acura Dealers closer to me, but I choose to take the drive. The main reason is Mort Schwartz. He is an outstanding person and a pleasure to work with. The next reason is that the people working at the dealer remember my name. That says alot. I even take the long drive for service, just to say hello to Mort. I recommend Mort Schwartz to anyone and this dealer. Stephen Goodman More