Rick Case Acura

Satisfaction for the treatment received Scott gave us an excellent service and very good attention, I enter with very few expectations and came out well pleased. The whole team was very fri Scott gave us an excellent service and very good attention, I enter with very few expectations and came out well pleased. The whole team was very friendly, polite and professional. More

Second Acura in this Year I bought my second Acura this year in Rick Case. Alberto who was the sales consultant made my requests as expected. Excellent attention and profession I bought my second Acura this year in Rick Case. Alberto who was the sales consultant made my requests as expected. Excellent attention and professionalism, answering my questions straight forward to the point. (the way i like to do business). After my 5th Acura car, I know John worked fair and balanced with numbers to make the deal acceptable. Thank for the easy and smooth transaction.! More

Great experience! It was a pleasure working with Alberto and the rest of the team at Rick Case Acura. Alberto answered questions quickly and accurately. I would recomme It was a pleasure working with Alberto and the rest of the team at Rick Case Acura. Alberto answered questions quickly and accurately. I would recommend him to any one who wants a great experience in acquiring a new vehicle. I really feel he had my best interests at heart. More

Great Experience with the Salesmen Alberto Acosta Alberto really made sure that our experience was a good one. He was very helpfull and he answered all the questions patiently. Excellent and professio Alberto really made sure that our experience was a good one. He was very helpfull and he answered all the questions patiently. Excellent and professional and really the main reason that we choose this dealership. We had looked at 2 other Acura Dealerships in the last two weeks and Rick Case had the right car for us and one of the best Salesmen that I have ever dealt with. More

Great experience with Alberto Alberto Acosta at Rick case Acura was very friendly professional and did a great and thorough job explaining the vehicle. Everything went smoothly and Alberto Acosta at Rick case Acura was very friendly professional and did a great and thorough job explaining the vehicle. Everything went smoothly and quickly and I left with my new tlx lease. More

Excellent service We have purchased several new cars at various dealerships. We got excellent service at Rick Care Acura. Marcello Barbosa, salesperson, was a pleasan We have purchased several new cars at various dealerships. We got excellent service at Rick Care Acura. Marcello Barbosa, salesperson, was a pleasant person. Alberto Acosta was very patient, gave us (old people who are not good with technology) very clear instructions on how to use technical features, and was willing to answer our questions. He even suggested that we would be free to contact him if we need additional assistance. More

Excellent service Alberto really made sure that our experience was a good one. He was very helpfull and he answered all the questions patiently. Excellent and professi Alberto really made sure that our experience was a good one. He was very helpfull and he answered all the questions patiently. Excellent and professional salesman!!! Thank You Alberto for this incredible service. More

pleasent without pressure, easy negotiation Alberto Acosta was a major help in deciding on this MDX He knows his stuff when it comes to technology. Benny was very helpfull and nice to deal with Alberto Acosta was a major help in deciding on this MDX He knows his stuff when it comes to technology. Benny was very helpfull and nice to deal with. More

Arrogant and incompetent This morning I had a flat tire. When I went to go get my spare, I realized I had none. I called the dealer, I was informed that spare tires don't com This morning I had a flat tire. When I went to go get my spare, I realized I had none. I called the dealer, I was informed that spare tires don't come with new cars. I wish I would've known it when I purchased my Acura MDX. OK no worries, I got towed to Ricky's Acura. Of course they take care of me right? Wrong. Took them almost 3 hours to change a tire. Every time I came in and asked where is my car, I said oh it's almost ready. After an hour and a half of almost ready's, I was ready to explode. To add insult to injury, when I asked how much it was to have the tire change, they told me $193. Of course the final bill was like $230. They neglected to add up all the fees. I could've gotten the same tire at Tire kingdom for Less with much better service. My entire day was ruined. I would never ever use this service center. More