Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
March 28, 2017
Helpful Extremely helpful and proffesional. He explained every feature of the car and answered all of my questions. Even programmed our phones with Bluetoot Extremely helpful and proffesional. He explained every feature of the car and answered all of my questions. Even programmed our phones with Bluetooth. I will defenetly recommend him and will come back in 36 months. Thank you More
by Glock40
Employees Worked With
Mort Schwartz
March 17, 2017
First time customer ! A friend recommended to me that I see Mort at the Rick Case Acura . I've never driven an Acura but I do now ! Kudos ! A friend recommended to me that I see Mort at the Rick Case Acura . I've never driven an Acura but I do now ! Kudos ! More
by Jane E.
Employees Worked With
Mort Schwartz
March 07, 2017
Poor Service Having purchased several cars from this dealership, I would think their service center would be more receptive and helpful, but they are not. I also Having purchased several cars from this dealership, I would think their service center would be more receptive and helpful, but they are not. I also spent over $4000 at the dealership to purchase an expended service contact but still they are not helpful and the few times I was able to obtain service, I was only able to do so after going to the service manager and "pulling teeth". More
by b33071
Employees Worked With
service mgr
February 08, 2017
Love my MDX I an a lifetime customer of Acura because of their customer service! I have owned TL and MDX and absolutely love both. Please go see Mort if you need I an a lifetime customer of Acura because of their customer service! I have owned TL and MDX and absolutely love both. Please go see Mort if you need a great quality car and a knowledgeable sales person. More
by MDX Owner
Employees Worked With
Mort Schwartz
February 06, 2017
We Keep Going Back! This is the 4th vehicle we have bought from Mort and the 5th from Rick Case Acura. Great experience each time. Mort treats us like family. He goes This is the 4th vehicle we have bought from Mort and the 5th from Rick Case Acura. Great experience each time. Mort treats us like family. He goes the extra mile for his customers. More
by Braun1205
Employees Worked With
Ron (Sales Manager), Mike (Service), Mort Schwartz, John Evans
December 29, 2016
Remarkably Comfortable! I could not have asked for a better experience than what I was treated to at Rick Case Acura. I felt so comfortable dealing with the employees here. I could not have asked for a better experience than what I was treated to at Rick Case Acura. I felt so comfortable dealing with the employees here. Mort has a wealth of knowledge and patience that makes you feel like someone really cares that you enjoy the purchase or lease of a new car!! Benny and Joel lent their expertise and made me an offer that was awesome. I will highly recommend these guys to anyone who may be looking to add a new car to their lives. Thank you, thank you!! More
by Ladybug
Employees Worked With
Joel, Mort Schwartz, Benny Chahal
December 05, 2016
Great dealership This particular location was extremely helpful, and above all not pushy like most dealerships. I truly had a positive experience buying my car from he This particular location was extremely helpful, and above all not pushy like most dealerships. I truly had a positive experience buying my car from here. More
by Tovahk
Employees Worked With
Alberto Acosta
December 05, 2016
Customer for life Went in looking to purchase a new Acura MDX and was extremely happy with the service provided. I was greeted by Scott and knew right away I was in goo Went in looking to purchase a new Acura MDX and was extremely happy with the service provided. I was greeted by Scott and knew right away I was in good hands. I felt comfortable throughout the whole process and would highly recommend Scott and his team. More
by retiredgolfer69
Employees Worked With
John Evans, Scott Argow
December 02, 2016
Buying experience Very pleasant, attentive, personal, they met all my expectations and more. Alberto, my salesman continue calling after the purchase to make sure I wa Very pleasant, attentive, personal, they met all my expectations and more. Alberto, my salesman continue calling after the purchase to make sure I was understanding all the new technology in the car and if I had any questions. I called him several times and he answered immediately and answered all my questions. More
by FABI
Employees Worked With
Alberto Acosta
December 02, 2016
Fantastic - Fantastic -Fantastic Where do I begin.........from the moment we were introduced to Scott Argow, I knew immediately my purchasing experience would not only be an inf Where do I begin.........from the moment we were introduced to Scott Argow, I knew immediately my purchasing experience would not only be an informative one, but what a pleasure to meet a sales agent with a sense of humor! This is the 1st time we drove away in a new car not feeling overwhelmed with all the new features. Scott just took the time to explain everything so thoroughly. In others words, I left feeling smarter.....NOT LIKE A DUMMY. I look forward to many miles of safe and fun driving, plus a bit of showing off to my neighbors. More
by Staci33
Employees Worked With
Scott Argow, Scott Argow
