Rick Case Acura

Excelent & friendly service Because was my first time at the dealer and you guys make me feel like a family member.. so for sure I will be back anytime my car need any kind of se Because was my first time at the dealer and you guys make me feel like a family member.. so for sure I will be back anytime my car need any kind of service.... More

Amazing service The team is super efficient and they keep you informed on the progress of your car so you can plan your day according. Always an amazing experience The team is super efficient and they keep you informed on the progress of your car so you can plan your day according. Always an amazing experience More

Great service Experience great service. Jonathan Marroquin was friendly and communicated with me regarding the status of my vehicle repeatedly. The length of servic Experience great service. Jonathan Marroquin was friendly and communicated with me regarding the status of my vehicle repeatedly. The length of service was also quick. More

Great service This is my second Acura dealership in South Florida and I must say there is no comparison with reference to service with a smile. Rick Case is by f This is my second Acura dealership in South Florida and I must say there is no comparison with reference to service with a smile. Rick Case is by far, the most customer friendly place to be. More

Excellent Service Visit Always a great service experience here. Never try to oversell me. Diagnose problems quickly and offer resolutions. Jon was an excellent service expert Always a great service experience here. Never try to oversell me. Diagnose problems quickly and offer resolutions. Jon was an excellent service expert. Knowledgeable and professional. More

Acura TSX Wagon Overall, this is a good dealership. The customer service is great and I have nothing but good things to say about Francisco Garcia and his team. Howev Overall, this is a good dealership. The customer service is great and I have nothing but good things to say about Francisco Garcia and his team. However, they are on the pricey side and some items on the invoice were not even mentioned to me. More

Rick Case Acura is a disaster Rick Case Acura is a joke. Their "Certified" Pre Owned vehicles need repairs and aren't roadworthy and they hard sell buyers on worthless third party Rick Case Acura is a joke. Their "Certified" Pre Owned vehicles need repairs and aren't roadworthy and they hard sell buyers on worthless third party warranties without even mentioning the Acura/Honda extended warranty. The management at Rick Case Acura turned the process of buying a car into a horrible nightmare and I'm glad they're not the only Acura dealer in town. More

Perfect 10 The moment I pulled up I was greeted and escorted to the Service advisor’s desk. The service advisor Francisco Garcia listened to my concerns intentl The moment I pulled up I was greeted and escorted to the Service advisor’s desk. The service advisor Francisco Garcia listened to my concerns intently .documented everything and advised me a Approximate time the service would be completed . Throughout the service the advisor keep me updated as to the status of my vehicle. Upon completion was escorted to the cashier and both the advisor and cashier asked if I had any other concerns or if there’s anything else that they could help me with . More

Excellent customer service Superb and quality service. Very professional, friendly staff. Knowledgeable about the products and services. The treatment was top notch. Would recom Superb and quality service. Very professional, friendly staff. Knowledgeable about the products and services. The treatment was top notch. Would recommend to friends and family. Definitely a loyal and satisfied customer! More

Amazing Customer Service I recently bought a 2019 Acura TLX which I simply lUV. Mr. Francis made my first Experience with Acura amazing. He gives a 1 Customer Service the int I recently bought a 2019 Acura TLX which I simply lUV. Mr. Francis made my first Experience with Acura amazing. He gives a 1 Customer Service the introduction of himself until the keys are in your hand. The fact that he follow up to make sure you are completely satisfied with your purchase was a pleasant surprise. Thank you Mr. Francis for your attentiveness during my purchase. You are an amazing gentleman! More