Rick Case Acura

Acura Service The service I received was excellent. Jonathan kept me informed about all aspects of my visit. The waiting area was clean and had great refreshments. The service I received was excellent. Jonathan kept me informed about all aspects of my visit. The waiting area was clean and had great refreshments. Made my wait very comfortable. More

Recall of 2016ILX I have purchased 6 Acura’s from this dealership. Acuras are wonderful cars. Rick Case is outstanding . Fortunately, they treat customers like they sho I have purchased 6 Acura’s from this dealership. Acuras are wonderful cars. Rick Case is outstanding . Fortunately, they treat customers like they should be More

Quick , no hassle , great customer service ! Such an easy process! Car is amazing as well was the staff! Very glad I chose Rick Case Acura, and will definitely revisit. Thanks you. Such an easy process! Car is amazing as well was the staff! Very glad I chose Rick Case Acura, and will definitely revisit. Thanks you. More

Easy and fast Bob was great. I’m sure he will only get better with time. I look forward to working with rick case in the future. Thanks Bob was great. I’m sure he will only get better with time. I look forward to working with rick case in the future. Thanks More

They did correct errir A mistake was made in reading my odometer. The incorrect mileage was sent to Carfax and the dealership has not corrected the problem and I was given A mistake was made in reading my odometer. The incorrect mileage was sent to Carfax and the dealership has not corrected the problem and I was given no time frame as to when the dealership’s mistake would be corrected, in addition to my having been asked to leave. I also contacted Carfax to have the correction made. The dealership did correct the error three months after the mistake was made and it would have been nice to be told that it could be corrected. More

Amazing Salesperson Ruben Contreras I have been leasing cars for the last 20 years and I have never met a more professional, intelligent, and honest salesperson than Ruben Contreras. Al I have been leasing cars for the last 20 years and I have never met a more professional, intelligent, and honest salesperson than Ruben Contreras. Although I received better initial numbers at another dealer, my interaction with Ruben made me come back and give him an opportunity to match the offer. I'm glad I did. I look forward to leasing/buying more cars through this incredible human being. More

Oil change and recall issue I was told it would take 2 1/2 hours and it only took 1 1/2. Needless to say, I was pleased.. Last time I was there, it took three hours and I was no I was told it would take 2 1/2 hours and it only took 1 1/2. Needless to say, I was pleased.. Last time I was there, it took three hours and I was not happy at all More

5 star service At other service centers, and being a woman, I sometimes felt skeptical about whether or not I was being treated fairly. With Francisco, and at Ric At other service centers, and being a woman, I sometimes felt skeptical about whether or not I was being treated fairly. With Francisco, and at Rick Case, I know that I am getting only the services I need at a fair and honest cost. And by the way I have a 2005 Acura TL. with 113,000 miles and never anything but routine maintenance!! More

Great service Excellent service. Francisco is always very professional, attentive, and caring. I’ve purchased two vehicles from Rick Case and I have never been di Excellent service. Francisco is always very professional, attentive, and caring. I’ve purchased two vehicles from Rick Case and I have never been disappointed. I would definitely recommend this dealership. More

Leasing new Acura Staff was friendly and patient. Negotiations went smoothly. Salesperson Carl was excellent. He answered all my questions and was very professional. Staff was friendly and patient. Negotiations went smoothly. Salesperson Carl was excellent. He answered all my questions and was very professional. I actually ended up leasing a 2019 TLX which was a better value so I feel they met my concerns by giving me the best deal possible More