Rick Case Acura

Great customer service Great customer service. Mo and Ruben were friendly and helpful. I appreciate the transaction being fast and easy since I was an out of town customer Great customer service. Mo and Ruben were friendly and helpful. I appreciate the transaction being fast and easy since I was an out of town customer More

Rich Case Acura Prior to this visit I had to wait nearly 3 hours to plug one of the tires. I purchased the insurance and there was no record of it and my understandin Prior to this visit I had to wait nearly 3 hours to plug one of the tires. I purchased the insurance and there was no record of it and my understanding was that the tires or tire would simply be replaced. That's the reason why I bought the insurance when I signed my lease. The lady at the front desk needs to have a better attitude and customer service, I think her name is Beatrice. I haven't been to this dealership, although I've made my cars from there, bc the customer service is better elsewhere. More

Efficient Francisco the service representative was great. He was very knowledgeable and helpful. The wait was reasonable for the amount of work that needed to b Francisco the service representative was great. He was very knowledgeable and helpful. The wait was reasonable for the amount of work that needed to be done. More

Went to see car came out with it Excellent service, I went in with a friend to see and possibly test the Acura MDX. Hassan the sales guy was very personable, his knowledge and helpful Excellent service, I went in with a friend to see and possibly test the Acura MDX. Hassan the sales guy was very personable, his knowledge and helpful ways made me feel very at ease. Vanessa the finance lady super friendly and understood my situation. More

Diagnisis of 2014 MDX for warning liggts I really appreciate the time, effort and attendion to my needs that Francisco Garcia has given me. I have owned 3 Acuras so far, and with each car, h I really appreciate the time, effort and attendion to my needs that Francisco Garcia has given me. I have owned 3 Acuras so far, and with each car, he goes the extra mile to assist me in addressing my service needs. Augustin was also extremely helpful while I waited for Francisco to complete the survey of.my vehicle. Extremely knowledgeable about the vehicles and their unique service needs. More

Great service rep Whenever you're there to service your vehicle just ask for Francisco and leave it all to him, you're in good hands he'll let you know exactly what nee Whenever you're there to service your vehicle just ask for Francisco and leave it all to him, you're in good hands he'll let you know exactly what needs to be done More

Great customer service I definitely do not know what to expect every time I serviced my car as far as how much they will charge me for oil change. The price changes each tim I definitely do not know what to expect every time I serviced my car as far as how much they will charge me for oil change. The price changes each time drastically from $59 to $75 If continued to rise up I definitely have to look up elsewhere . My advisor is awesome but the price is ridiculous. More

Customer Experience The dealer have me wait for too long eventhough I have appointment and the sales person keeps trying to put u in different car eventhough I bought my The dealer have me wait for too long eventhough I have appointment and the sales person keeps trying to put u in different car eventhough I bought my car less than 3 month ago + people working in parts department are rude and have no customer service skills. More

2019 ILX This was a great purchasing experience . All around great service from especially from the salesman and finance manager. I would highly recommend this This was a great purchasing experience . All around great service from especially from the salesman and finance manager. I would highly recommend this dealership. 10/10 More

Great service. Francisco was very helpful. I told him I had never been able to meet with anyone to go over all the features of my car he said he'd be happy show me Francisco was very helpful. I told him I had never been able to meet with anyone to go over all the features of my car he said he'd be happy show me. I hope to see him soon. More