Rick Case Acura

Mega Repair Service Advisor Bryan Grant was very helpful and iinformative. I was able to get my car serviced and get to work on time. I was even referred for fi Service Advisor Bryan Grant was very helpful and iinformative. I was able to get my car serviced and get to work on time. I was even referred for finacing as an option if needed. Thank you Rick Case Acura More

Great service! Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and s Thanks for the stellar customer service! Agustin was awesome, super attentive and friendly. Fast maintenance service. Both Mo's are great, sales and service. Matt is the best! More

Francisco García at the helm He’s been my car technician for close to 5 years! That’s a lot of courtesy and professional care the car and I received. He’s diligent and puts forth He’s been my car technician for close to 5 years! That’s a lot of courtesy and professional care the car and I received. He’s diligent and puts forth the effort to this satisfied customer. Lead the way, Francisco! More

Prompt and friendly The service was done very fast. The service person (Francisco) was very helpful. Overall great service and fair. Waiting area very comfortable and cle The service was done very fast. The service person (Francisco) was very helpful. Overall great service and fair. Waiting area very comfortable and clean, great having coffee and snacks. More

Rick case review I’ve been using Rick Case for servicing my Acura’s since 2008, as well as purchasing a vehicle in 2004 over the phone while living in Dallas. Over the I’ve been using Rick Case for servicing my Acura’s since 2008, as well as purchasing a vehicle in 2004 over the phone while living in Dallas. Over the past few visits I’ve noticed that the service seem less and less concerned about customer service, especially interaction with the customer. On my most recent visit, where I had an appointment, not once did the service person ever come and inform me about the status of my vehicle. It was only when I finally got frustrated that I went into the service office and he indicated that my car was completed and they were finalizing the paperwork. He did inform me about some additional preventative maintenance work that should be done and that they could do it know, but the car was already washed and ready to go. Why didn’t he mention this after the initial inspection? I would have had the work done. They lost revenue yesterday. I have other options and will utilize those in the future. More

Great deal no sales pressure . No sales pressure. Try negotiating deal. It will work Do research and arrive at the best price to get the car and work on the deal. No sales pressure. Try negotiating deal. It will work Do research and arrive at the best price to get the car and work on the deal. No sales pressure. More

Amazing service Service rep extremely professional, explained and show me what will be best for my vehicle, this is my 2 home I love the service provided Service rep extremely professional, explained and show me what will be best for my vehicle, this is my 2 home I love the service provided More

Let the god time roll Francisco’s customer service is top notch. The waiting area is stocked with snacks, drinks and lots of smiles. Always a pleasure at check out. See you Francisco’s customer service is top notch. The waiting area is stocked with snacks, drinks and lots of smiles. Always a pleasure at check out. See you all on my next maintenance appointment. Thank you More

Always good service . Prefer to service my car at the dealership. Gives me confidence parts are designed for my car. Comfortable lounge to wait in.with coffee and snacks. . Prefer to service my car at the dealership. Gives me confidence parts are designed for my car. Comfortable lounge to wait in.with coffee and snacks. Everyone is so friendly. More

The best sevice Great job very help-full on time for pick up sevice tech took his own time to explain all item that were repair! Brain grant spent his time to get my Great job very help-full on time for pick up sevice tech took his own time to explain all item that were repair! Brain grant spent his time to get my car clean More