Rick Case Acura

The service was good as always I love going to Rick case Acura, great customer service and good reliable technicians I’m satisfied with the performance but the price is getting a little high Acura, great customer service and good reliable technicians I’m satisfied with the performance but the price is getting a little high More

Ruben goes above and beyond when it comes tu customer service, he’s a human being before anything and you can have that vibe at the very same moment you have the opportunity to shake hands with me. I met service, he’s a human being before anything and you can have that vibe at the very same moment you have the opportunity to shake hands with me. I met him at the Acura dealer in 441, and definitely, if I would, my new business will be with him. Thanks Ruben, you did an awesome job, God bless!! More

The service provided in the department was excellent! My TLX was delivered in the promised time and completely clean. I’m very Happy with them Thanks you Francisco TLX was delivered in the promised time and completely clean. I’m very Happy with them Thanks you Francisco More

Excellent customer service from Francisco. Knew what service needed, was done on schedule, and provided loaner. Definitly recommend Rick Case Accura service. Thank you Francisco and Rick Case. service needed, was done on schedule, and provided loaner. Definitly recommend Rick Case Accura service. Thank you Francisco and Rick Case. More

Mo and both Matts are great. Excellent, efficient service. Very honest. Couldn’t have asked for more! Very happy with the new purchase and look forward to seeing them in the future. service. Very honest. Couldn’t have asked for more! Very happy with the new purchase and look forward to seeing them in the future. More

Excellence service! Francisco does a great job. Friendly, keeps you informed on the progress out the work being done on your car. He makes sure it is clean and services to your expectations. keeps you informed on the progress out the work being done on your car. He makes sure it is clean and services to your expectations. More

Muy complacidos con Rubén. Es una persona educada y muy dispuesto a explicar y ayudar. Fue amable y locuaz. Se lo recomendaré a mis amistades Siempre que necesite ayuda lo haré mediante El. Gracias Rubén. dispuesto a explicar y ayudar. Fue amable y locuaz. Se lo recomendaré a mis amistades Siempre que necesite ayuda lo haré mediante El. Gracias Rubén. More

Excellent service. No headaches. I went in and came out within 2 hours with my beautiful 2020 MDX. Mitesh was great with my wife and I. Very Pleased. Thank you Mitesh and Rick Case Acura!! within 2 hours with my beautiful 2020 MDX. Mitesh was great with my wife and I. Very Pleased. Thank you Mitesh and Rick Case Acura!! More

Mitesh was very professional, honest and helpful with the process of purchasing my new vehicle! He made the transition very smooth and was able to answer any questions I had along the way! the process of purchasing my new vehicle! He made the transition very smooth and was able to answer any questions I had along the way! More

Less than pleasant experience Did preliminary details on the internet and printed their initial “deal” of what they would sell the car for cash, no financing, with the possibility Did preliminary details on the internet and printed their initial “deal” of what they would sell the car for cash, no financing, with the possibility of discounts or incentives. Once I drove 2.5 hours to the dealership, everything changed. Any discount hinged on financing the car. I was offered all kinds of incentives to finance, but I was clear from the beginning I did not want to finance. By the time (2 hours later) the third associate asked me why I didn’t want to finance, I became insulted, almost as if they thought I was stupid for turning down such a wonderful opportunity to go into debt. I did buy the car for cash, for more than I expected) but I don’t feel I was treated with respect, or in a friendly manner, except by Matt Pasco. More