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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

December 30, 2019

Francis is an excellent service advisor. Servicing my Acura at Rick Case is affordable and done right the first time. And the waiting area is comfortable and relaxing. More

by Orion
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Rick Case Acura responded

We are so glad that Francis provided you with great customer service. We appreciate your lovely review and 5-Star Rating! Thank you for choosing Rick Case to service you vehicle and we look forward to serving you again in the future!

Dec 31, 2019 -

Orion responded

Francisco is his name not Francis. He's definitely an asset to your service department!

December 30, 2019

The service was excellent. Everything went very well and fast so I did not have to spend a lot of time there. The staff members were very professonal and courteous. Thank you Mitesh and Venessa. More

by Ann
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Rick Case Acura responded

We appreciate your review and 5-Star Rating! Thank you for choosing Rick Case to service your vehicle and we look forward to serving you again!

December 29, 2019

I would like to thank the service department for their impressive service. All our needs were completed in an expedited and professional manner. I will be a loyal customer. More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Rick Case Acura responded

We are so glad that you had a wonderful experience at our dealership. Thank you so much for your feedback and 5-Star Rating and we look forward to serving you again in the future!

December 23, 2019

Great and fast service! The paperwork was ready. Everyone was very professional and I will go back for my next car. Thank you very much. More

by Speech
Recommend Dealer
Yes
Employees Worked With
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2019 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating! We hope to serve you again in the future!

December 22, 2019

Ruben Contreras, in our opinion is one of the best salesperson, he dedicated the time to explain every little detail about the best deal for us, he put so much effort to get us in the car we want with More

by juanyrayza
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rick Case Acura responded

We are so happy that Ruben provided you with great customer service! Thank you so much for your lovely review and 5-Star Rating!

December 22, 2019

Excellent overall, friendly, comfortable, quick. Francisco could not have been more helpful and courteous. Young woman who first move the car was also first rate. More

by Nan
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-Star Rating and we look forward to serving you again in the future!

December 21, 2019

One of my best experiences with Rick Case, this would be my third vehicle. Great experience with the sales Rep. Ruben, very attentive and professional. Will return again for another lease in three years. More

by Enrique.gonzalez8265
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Krizanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Husein
Dec 23, 2019 -

Rick Case Acura responded

Thank you for being a loyal Rick Case customer and giving us a 5-Star Rating! We are so glad that Ruben was able to provide you with great customer service and we look forward to serving you again in the future!

December 21, 2019

Francisco Diagnosed a couple of issues and recommended services to correct and advance service to save based on disassembled parts for the original service needs. Quick and efficient check out, Sumit’s is More

by Pleased
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunita Jaipersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating. We hope to continue to service your vehicle in the future!

December 18, 2019

Excellent service outstanding customer service. They make you feel so comfortable like a member of their family. Waiting time as promised always on time. Cappuccino amazing too. More

by demm1002
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating! We hope to serve you again in the future!

December 11, 2019

Very easy drop off and nice waiting area. Work was done in time. Francisco was helpful and pointed out possible additional service requirements but there was no pressure to do. More

by mitliston
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Rick Case Acura responded

We are so glad you had a positive experience with our dealership. Thank you so much for your 5-Star rating and great review! We look forward to servicing your vehicle again in the future!

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