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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
February 01, 2020
New Outlook on Buying a Car While I do not enjoy the process of buying a car, Ruben, Mo, and Matthew made the process easy and enjoyable. Ruben greeted us upon our arrival at Ric While I do not enjoy the process of buying a car, Ruben, Mo, and Matthew made the process easy and enjoyable. Ruben greeted us upon our arrival at Rick Case and let us look at cars without feeling bothered or pressured. He was very kind, welcoming, and helpful. My husband and I found the car we wanted and thus began the process. We met Matthew, a manager, at this point, and he, too, treated us with kindness. We never felt pressured or uncomfortable throughout the process. We had great conversation while waiting on the paperwork and felt like we were making new friends! Finally, we met with Mo to discuss the financial aspect and, once again, he was kind and funny. He explained everything to us, answering all of our questions, without making us feel incompetent. I walked out of Rick Case with a car I love and a new view on the car buying process thanks to Ruben, Matthew, and Mo. If you are looking for a car, I would highly recommend visiting Rick Case Acura! More
by KCrev
January 24, 2020
Excellent service thé thecnic advisor is à professionnel i try to help you is thé first Time i go to thé dealer i am very satisfit thanatos you m’y mame is Jacques barrette i try to help you is thé first Time i go to thé dealer i am very satisfit thanatos you m’y mame is Jacques barrette More
by Francine.barrette
Employees Worked With
January 21, 2020
Always helpful pleasant and capable. Would not go anywhere else. Good seating for people waiting. Friendly Organized and responsive Thanks to all from Marty Madan anywhere else. Good seating for people waiting. Friendly Organized and responsive Thanks to all from Marty Madan More
by Jack1234$
January 18, 2020
Didn’t do what what we asked them to do still have the same problems with the tire sensors Will take it to Phil Smith Acura to have them repair it same problems with the tire sensors Will take it to Phil Smith Acura to have them repair it More
by bobcarolin
Employees Worked With
January 10, 2020
Wow! Great service as promised delivered in a timely fashion. Bryan is a pleasure to work with. The car drives like new after every service. fashion. Bryan is a pleasure to work with. The car drives like new after every service. More
by Jwhytis
Employees Worked With
January 06, 2020
Augustin is very informative and takes time to explain any issues. Thank you Augustin. Acura dealership in Plantation is clean the employees are friendly and accommodating. any issues. Thank you Augustin. Acura dealership in Plantation is clean the employees are friendly and accommodating. More
by Anthony Ealey
Employees Worked With
January 03, 2020
This was an amazing experience. Love this dealership and all people that were involved in our transaction. Will definitely recommend this dealership to friends and family all people that were involved in our transaction. Will definitely recommend this dealership to friends and family More
by Morenoalan
January 02, 2020
We’ve been Rick case customers for years and have always had a positive experience. David was our sales person and was professional and informative had a positive experience. David was our sales person and was professional and informative More
by Susansaifman91
January 01, 2020
Average Augustin is excellent in his customer service, a rarity nowadays! The dealership has gone from bad to worse over the years. I am thinking to buy my Ac Augustin is excellent in his customer service, a rarity nowadays! The dealership has gone from bad to worse over the years. I am thinking to buy my Acura next time to another dealership. More
by julesrault
Employees Worked With
December 31, 2019
I have been dealing with Rick Cace Acura since 2004. I am pleased with the service l received over the years. All the employees who served me over the years have been courteous and knowledgable. Keep up th pleased with the service l received over the years. All the employees who served me over the years have been courteous and knowledgable. Keep up the good work. More
by Loran55
