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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

September 28, 2020

Keith was Very quick and Helpful on setting up my service. He gives details on what will be done for my service. After it was done, he explained what was completed in details. Thank you Keith for you More

by Lintracy1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 30, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that Keith provided you with a great experience and we hope to continue to serve you in the future.

September 28, 2020

This is my 3rd lease with this dealership. I find the people to be professional, accommodating and all around excellent. Doing business with them is a pleasure. More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Rick Case Acura responded

We appreciate you being such a loyal Rick Case Acura customer. Thank you for your 5-star rating and we look forward to serving you again in the future!

September 23, 2020

Great place nice and friendly workers in every department. Keith in the service department was very helpful he explained everything I needed to know. I also received a complimentary car wash More

by nfia59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Mo Husein
Sep 23, 2020 -

Rick Case Acura responded

We are so glad that you had a lovely experience with our dealership. Thank you so much for your 5-star rating and we hope to serve you again in the future!

September 20, 2020

Another amazing service from Edney Francis. We enjoy driving Acuras’ and is very happy with our Acura MDX. Blessings to Edney and the staff at Acura. We’ll be back soon. More

by smartwestindian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Rick Case Acura responded

We are so glad that Edney provided you with great customer service. Thank you so much for your 5-Star Rating and we hope to serve you again in the future!

August 26, 2020

Service was excellent. It took longer then I was told . A non employee, non customer came in without wearing a mask, took 2 bananas, 4 oranges wanted a bagel & left. Should never been allowed in under presen More

by mbauer 0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Rick Case Acura responded

We are so glad that you had a great service experience with us. Thank you for your 5-Star Rating!

August 26, 2020

We didn’t think we’d be leasing a car the other day but Compton McHayle lead us gently to a great decision! Fantastic experience! More

by janhealey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Rick Case Acura responded

We are so glad Compton gave you a great experience. Congrats on your new lease and thank you for your 5-Star Rating!

August 20, 2020

Great dealership! Excellent service from Mitesh Singara (sales department) and Vanessa Torres (finance department). We are very happy with our MDX, this is our 4th one! More

by eschraer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Rick Case Acura responded

We are so glad that you had a great experience with Vanessa and Mitesh. Thank you for your 5-Star Rating and we hope to serve you again in the future!

August 17, 2020

Excellent team due to professionalism, customer centered care, and transparency. Big shout out to Sales rep Ruben and Finance officer Vanessa! Outstanding assets to your dealership! More

by Acuragirl101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Rick Case Acura responded

We are so glad that Vanessa and Ruben provided you with great service and we thank you for your 5-Star Rating!

August 05, 2020

I had an 11 o’clock appointment and was told over the phone it was gonna be three hours no problem I waited and waited and waited around 330 or 315 not sure the service advisor apologized for being delay More

by efl522
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bryan Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Rick Case Acura responded

We are sorry for the negative experience you had with our dealership. If you could please contact our Service Manager Dean Dumetz at 954-377-7665 or deandumetz@rickcase.com, to further discuss this matter. Thank you!

July 25, 2020

Every ting irie know what I wanted got what wanted smooth running’s is all I wanted..no hitches everyone did what they were told More

by Edney p
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Krizanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunita Jaipersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Larson
Jul 27, 2020 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-Star Rating!

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