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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

October 14, 2020

My visit was very friendly knowing what they were doing make you feel comfortable and did a great job on my Acura MDX love it More

by Specialmk6493
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with our dealership and we hope to continue to serve you in the future.

October 14, 2020

Ruben was great from start to completion!!! He was cordial and patient, he took me step by step and was very detailed with his explanations. More

by Rosaris Sepulveda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rick Case Acura responded

We are so glad that Ruben provided you with such a great experience. Thank you for your 5-star rating and we hope to serve you again in the future!

October 13, 2020

In spite of being treated rudely at the Hyundia service dept. Keith at acura was very professional and kind. They did an awesome job, greatly customer service. Even the cashier was very polite and the work More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith the new service rep.
Oct 14, 2020 -

Rick Case Acura responded

Thank you for your rating Kelly! We look forward to serving you again in the future.

October 07, 2020

Rick Case Acura is the best dealership there is in the world .The staff there is a compentent one ,very trust worthy and loyal to there costumers .I bought both of my Acura’s there and that’s the only pla More

by Llomatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating! We look forward to serving you again in the future.

October 07, 2020

Pleasant experience. I was greeted as soon as i arrived. I was kept informed about my vehicle. The service technician was the best. I will be back. More

by Malcolm1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Heron
Oct 07, 2020 -

Rick Case Acura responded

Thank you for your rating and review! We are so glad that you had a great experience with us and we look forward to serving you again in the future.

Oct 09, 2020 -

Malcolm1028 responded

Thank you and keep up the good work.

October 05, 2020

The best place to buy or bring your car for service,Very good attention and compromise with customers.This is my 3rd Acura and I really satisfy with you guys.Thanks More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Rick Case Acura responded

Thank you for your rating Daniel! We are so glad that you have been a loyal customer and we look forward to continuing to serve you in the future.

October 05, 2020

Keith was very friendly and professional. He kept me updated on the status of my service. When the service was done he went over what my next service would be and provided an estimate of that service. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Herron
Oct 06, 2020 -

Rick Case Acura responded

We are so glad that you had a great experience with Keith. Thank you for your 5-star rating Melissa! We look forward to serving you again in the future.

October 03, 2020

This deal was the fastest and the easiest. My sales person made the transition so smooth . I love my new rdx! I would recommend Rick case to anyone! Excellent service More

by drsmith228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Rick Case Acura responded

Thank you so much for your 5-star rating and congrats on your new RDX! We look forward to continuing to serve you again in the future.

October 02, 2020

This an Excellent dealership. Very customer service oriented and work with the customers in achieving the beat deal possible. I have leased from this dealership for many years and by far are the beat. More

by Migmarcomario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Rick Case Acura responded

Thank you so much for your lovely review and 5-star rating! We are so glad that you had such a great experience and we hope to serve you again in the future.

September 29, 2020

Mitesh and Mo are awesome got me in and out. Best car sales experience. Definitely will come to Mitesh for my next lease. Will be telling my friends to come see Mitesh he is awsome More

by Danny.martocci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Husein
Sep 30, 2020 -

Rick Case Acura responded

Hi Danny, We are so glad that Mitesh provided you with a great experience. Thank you for your 5-star rating and lovely review. Congrats on your new vehicle and we hope to serve you again in the future.

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