Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
November 03, 2020
True to their words! No bait and switch. Make you feel comfortable with no pressure. Very patient. Encouraged me to test drive every car I was interested in. Once I decided to buy, the process was the e comfortable with no pressure. Very patient. Encouraged me to test drive every car I was interested in. Once I decided to buy, the process was the easiest I have ever experienced. Highly recommend this dealership and my salesman, Hassa. More
by Shorehaus
Employees Worked With
October 29, 2020
Your service dept. has treated me quite well over the past 23 years. Never have I had a problem with this dept. Attention to service and detail. However, I think in a word, sales dept. past 23 years. Never have I had a problem with this dept. Attention to service and detail. However, I think in a word, sales dept. SUCKS Thanks 🙏 More
by Ngodfry
Employees Worked With
October 28, 2020
Excellent experience. He really listened to what I wanted and was well prepared. I definitely recommend Compton. Proud to be a repeat buyer of Acura’s. and was well prepared. I definitely recommend Compton. Proud to be a repeat buyer of Acura’s. More
by khstealth17
Employees Worked With
October 26, 2020
My vehicle went in for a warranty repair. They not only took care of the issue as quickly as they could but also provided me with a loaner vehicle which I greatly appreciated. took care of the issue as quickly as they could but also provided me with a loaner vehicle which I greatly appreciated. More
by Chers22
Employees Worked With
Malik Hussein, Dean Dumetz
October 22, 2020
My experience switching from one lease to a new one was extremely fast and simple. I was in and out in less than two hours. David, the salesperson and Vanessa, the businessperson, were both very pleasant a extremely fast and simple. I was in and out in less than two hours. David, the salesperson and Vanessa, the businessperson, were both very pleasant and efficient. The entire experience was much better than expected. More
by harveymayton
October 20, 2020
Service is always great. Francisco & Bruce are very professional and is an asset to your dealership. Any time I come for service it’s always a great experience. professional and is an asset to your dealership. Any time I come for service it’s always a great experience. More
by Oronde19
October 20, 2020
Francisco my service advisor is always a pleasure to work with. Got me on my way faster then promised! I recommend Rick Case to a friend this morning. with. Got me on my way faster then promised! I recommend Rick Case to a friend this morning. More
by waynebz
Employees Worked With
October 17, 2020
This was our 2nd new car experience with Rick Case Acura, we live in West Palm Beach & it’s worth the drive for us. Got the new 2021 RDX and we are very pleased! Ryan @ Ruben were great! we live in West Palm Beach & it’s worth the drive for us. Got the new 2021 RDX and we are very pleased! Ryan @ Ruben were great! More
by Coolguy592
October 15, 2020
Very clean and prepped for PANDEMIC situation. Largest dealership is also best in courtesy. Recommendable always to all Acura owners for an unforgettable experience that will be a joy. dealership is also best in courtesy. Recommendable always to all Acura owners for an unforgettable experience that will be a joy. More
by wayned11
Employees Worked With
October 14, 2020
Had a flat tire. They towed my car from Miami Beach to Rick Case in plantation. I got my car back the same day. Great customer service and Service Department. Thank You. Rick Case in plantation. I got my car back the same day. Great customer service and Service Department. Thank You. More
by Patcravey
Employees Worked With
