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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
November 18, 2020
I have been using Rick Case Acura for service for 6 years. Consistent great service and good follow through when they have my car longer. Ride to work also! Thank you Francisco my Service Writer! years. Consistent great service and good follow through when they have my car longer. Ride to work also! Thank you Francisco my Service Writer! More
by GayNell
Employees Worked With
November 17, 2020
Atención en español!!! Entiende y busca tu beneficio más que hacer una simple venta, de confianza, amigable, atento y sobre todo con una energía positiva!!! De los mejores vendedores que conozco. que hacer una simple venta, de confianza, amigable, atento y sobre todo con una energía positiva!!! De los mejores vendedores que conozco. More
by Manuel Parra
November 17, 2020
Excellent sales representative! I have never met a sales Excellent sales representative! I have never met a sales representative with his commitment with the customer, he really helps you to get your best Excellent sales representative! I have never met a sales representative with his commitment with the customer, he really helps you to get your best choices, different to the other sales representative, he keeps his kindness and courtesy untill the end of the business, looking your benefit over a simple sale!!!! My experience was great, also the rest of the team in-charge of my business are excelent... great team!!! More
by Monica Melendez
November 17, 2020
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Fort Lauderdale (Plantation), FL 33317 Please update the areas marked in red befor Great Great Great Great Great Great Great Great Great Great Great Fort Lauderdale (Plantation), FL 33317 Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. Fort Lauderdale (gPlantation), FL 33317 Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. More
by Ssstupp
Employees Worked With
Keith
November 12, 2020
The actual servicing of my vehicle took longer than expected. I was however pleased with how my service Consultant Francisco handled the situation. He always goes above and beyond for his customers. expected. I was however pleased with how my service Consultant Francisco handled the situation. He always goes above and beyond for his customers. More
by ceenab
Employees Worked With
November 12, 2020
As usual, great service at Rick Case Acura!Highly As usual, great service at Rick Case Acura! Highly recommended!!! Waiting room was comfortable, had coffee machine and snacks free of charge. As usual, great service at Rick Case Acura! Highly recommended!!! Waiting room was comfortable, had coffee machine and snacks free of charge. Everybody was wearing masks and keeping social distance. More
by Fortunato Adrian
Employees Worked With
November 10, 2020
My service advisor Francisco went above and beyond to make sure everything was done perfectly. He took extra care of my car and the other make sure everything was done perfectly. He took extra care of my car and the other More
by Kelly riedel.kr
Employees Worked With
November 10, 2020
Very professional and friendly! We Had the best salesman name Ruben! He was very knowledgeable and very nice exclamation answered all our questions! He was definitely a big factor in us deciding to buy a ca name Ruben! He was very knowledgeable and very nice exclamation answered all our questions! He was definitely a big factor in us deciding to buy a car that night! More
by lsschepps123
November 10, 2020
The sales person Sebastian Diez was very accommodating. The Financial supervisor Mo was extremely honest and knowledgeable. GREAT experience!!! Love this dealership. Vanessa was awesome. The Financial supervisor Mo was extremely honest and knowledgeable. GREAT experience!!! Love this dealership. Vanessa was awesome. More
by msdiamond53
November 04, 2020
Mitesh took the time to walk me through the details and answer all of My questions. There were a few hiccups that were quickly resolved. answer all of My questions. There were a few hiccups that were quickly resolved. More
by Xaxy222
Employees Worked With
