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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

December 07, 2020

David Nunez and the whole team were amazing. Very smooth and exceptional experience. I will send all my friends and family to Rick Case Family! More

by Candicedalva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that David provided you with a great experience and look forward to serving you again in the future.

December 07, 2020

Horrible!! Had car for almost 2 weeks. Problems weren’t fixed. NEVER returned calls every time we called- standard line “I will call you back in 10 minutes”. Never happened More

by abbie.salamon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Francisco Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Rick Case Acura responded

We are sorry to hear abut your recent experience with our dealership. If you could please consider contacting our Service Manager Dean Dumetz at deandumetz@rickcase.com or 954-377-7665, to further discuss this matter. Thank you!

December 07, 2020

I purchased my vehicle from this dealership 5 years ago. Their service is excellent and although I moved away I continued to get my devices done at this dealership. More

by codfish307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Rick Case Acura responded

Thank you so much for your review and 5-star rating!

December 07, 2020

by the time we arrived for an oil change the system was down,Francisco my service agent was very friendly and always looking for a way to help us More

by Eduardo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Rick Case Acura responded

We appreciate your 5-star rating :)

December 06, 2020

4th car I buy at Rick Case. Great service. Mitesh is the best Sales person I have ever dealt with. Will definitely buy a car again from Rick Case. More

by mitchelrx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

We appreciate your rating!

December 06, 2020

“No-nonsense” experience. Competitive lease rates. Quick transaction. Leased a 2021 Rdx awd and very happy with the no pressure sales approach. I will be back More

by AriD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating!

December 05, 2020

Everything was just great. My payment was a little more than I expected, but that's ok. My dales rep Edney Francis is fantastic. I always deal with him. More

by pjewellzj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

We are so glad that Edney provided you with a great experience and thank you for your 5-star rating!

December 05, 2020

Nice place and personal to deal with. A+Best Acura Nice place and personal to deal with. A+ Best Acura dealer in south Florida. Friendly personal. Ruben Contreras, sales guy, very professional. Recom More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your lovely review and rating Alex! We are so glad that Ruben provided you with a great experience and we hope to serve you again in the future.

December 05, 2020

We think the dealership is clean and we find the people who work at the dearer ship very friendly! I always have great service , Francisco makes my visit pleasurable and always make me feel welcome! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating and we hope to continue to serve you in the future!

December 05, 2020

Service department is always friendly and courteous. Never a long wait Seem I am attended to in a expeditious fashion. The employees that work there are great More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Rick Case Acura responded

We appreciate your rating Bob and look forward to serving you again in the future!

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