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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
December 30, 2020
I received Excellent service from my sales person Edney. The process was smooth with the purchase of my new car. I am loving my new RDX!! The process was smooth with the purchase of my new car. I am loving my new RDX!! More
by Sandy
Employees Worked With
December 30, 2020
Keith Heron from services was great! He is very knowledgeable about the vehicle and the services needed. Very friendly. I will recommend this place to others. knowledgeable about the vehicle and the services needed. Very friendly. I will recommend this place to others. More
by jean.romero001
Employees Worked With
Keith Heron
December 30, 2020
We thank God for a friend like Rick case also a very friendly family like Edney Francis he is very kind friendly humble salesman also you can’t come into the dealership and leave without you buy a car friendly family like Edney Francis he is very kind friendly humble salesman also you can’t come into the dealership and leave without you buy a car from Edney he have a bless Spirit thank you Edney More
by Lovina64
December 30, 2020
Very pleasant experience. Friendly and quick exchange. I stopped by on a whim to look in to a lease exchange using the loyalty program and walked out with a new car. stopped by on a whim to look in to a lease exchange using the loyalty program and walked out with a new car. More
by shannon
December 30, 2020
I normally get great service but today the guy forget to fix the sensor. The car still says service due soon. I have to drive back and ask them to take a look. fix the sensor. The car still says service due soon. I have to drive back and ask them to take a look. More
by Ron
Employees Worked With
The new girl
December 30, 2020
The worst by far of any dealer I’ve experienced in the last 25 years. Truly remarkable in lack of consideration and respect. Never again last 25 years. Truly remarkable in lack of consideration and respect. Never again More
by Neil
Employees Worked With
Horrible horrible customer relationship
December 29, 2020
Francisco was very helpful and he was keeping me posted on the repairs, he is a great access to Rick case Acura. Thank you Francisco for all your help. on the repairs, he is a great access to Rick case Acura. Thank you Francisco for all your help. More
by avelino
Employees Worked With
December 29, 2020
My sales rep Mo was excellent! He guided my experience and made it easy, efficient and pleasurable. I was at another dealership looking at the Acura RDX and used the online chat to Inquire and literally n and made it easy, efficient and pleasurable. I was at another dealership looking at the Acura RDX and used the online chat to Inquire and literally negotiated the transaction and left the other dealership. Well done!! More
by Jneill56
Employees Worked With
Mo Husein
December 29, 2020
Wow what fantastic service. Agustin, The acura specialist, reviewed the entire history of the car line by line before starting to work on it. He was super friendly, very knowledgeable, and provid specialist, reviewed the entire history of the car line by line before starting to work on it. He was super friendly, very knowledgeable, and provided fantastic service. HIGHLY RECOMMENDED! More
by Bouncing
Employees Worked With
December 28, 2020
Nice Advisors! Very understanding and polite. Definitely wants the business and doesn’t mind assisting the customer. Always goes the extra mile to explain and assist. wants the business and doesn’t mind assisting the customer. Always goes the extra mile to explain and assist. More
by Jan
