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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

January 06, 2021

Very clean dealership, friendly staff Compton ensured we understood everything about the car and Mo in finance was great.. The service was quick with a good price. More

by Brimi02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo C. In finance dept
Jan 06, 2021 -

Rick Case Acura responded

We are so glad that you had wonderful experience with Compton and Mo. Thank you for your 5-star rating and we hope to serve you again in the future!

January 06, 2021

Rick Case Acura is the best. While wishing for my oil change they provide you with entertainment, snacks and give updates. I highly recommend them More

by Erika.fermin07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating! :)

January 06, 2021

Hassan assisted me with the help of his team to find me the best options to get into a brand new vehicle. Thank you hassan, mo selah the manager, Mohamed in finance and Yassar. Was a pleasure. Happy new More

by Superior Effect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasser
Jan 07, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. We appreciate your 5-star rating and we hope to serve you again in the future!

January 05, 2021

Excellent service every time. Above & beyond. Purchased my acura 2015 6 yrs ago & havent gone to any other repair or service facility since. Great staff its always a pleasure to stop by More

by rebra001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Rick Case Acura responded

Thank you for your loyalty and 5-star rating! We look forward to continuing to serve you in the future.

January 05, 2021

Great experience with the team! Made buying my first Acura a breeze! I love the car and the store! Thank you always Rick case Acura! More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Compton McKayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Husein
Jan 06, 2021 -

Rick Case Acura responded

Thank you so much for your 5-star rating!

January 05, 2021

Super courteous and professional.Extremely patient. Good Super courteous and professional. Extremely patient. Good selection Easy to get to Very Covid-19 friendly. Easy to park and test drive Educated More

by PhotonXPRT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Rick Case Acura responded

Thank you for your lovely review and 5-star rating!

January 04, 2021

Scheduled my first service appointment for my Acura 2020 RDX and was very pleased from beginning to end. Service technician met me at scheduled time and was friendly, professional, and knowledgeable about m More

by gdirazzo
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we hope to serve you again the future!

January 01, 2021

Excellent service Dean Dumetz took great care of my MDX. I would highly recommend Rick Case Acura. I appreciate everything they did for me and I would go back anytime I need work done More

by sgrumko
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership and thank you for the 5-stars!

December 31, 2020

It took Three hours for a routine oil change, tire rotation, and car wash. With an appointment. Unacceptable timetable for this simple service with an appointment. More

by bwgonefishing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown name
Jan 04, 2021 -

Rick Case Acura responded

We are sorry to hear about your recent service experience with our dealership. If you could please consider contacting our Service Manager Dean Dumetz at deandumetz@rickcase.com or 954-377-7665, to further discuss this matter. Thank you!

December 30, 2020

Honestly couldn't ask for a better car buying experience. Everyone was super friendly and honest, no typical "pushy" salesman from anyone, we really felt like they wanted to help us get what we needed. Never More

by Jcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Rick Case Acura responded

Thank you so much for your lovely review and 5-star rating! We are so glad that you had a great experience and we hope to serve you again in the future.

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