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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
January 20, 2021
I have been buying, leasing, and using Rick Case Acura for approximately 30 years and love this dealerships then and still love it now! Keith in the service department is one of the best I’ve have dealt for approximately 30 years and love this dealerships then and still love it now! Keith in the service department is one of the best I’ve have dealt with, he was a pleasure and very efficient! Thank you Rick Case! More
by Jessiep
Employees Worked With
Keith
January 19, 2021
I wanted to just let you know what a great team you have.! Coming from previous Acura deal leases in Pembroke you all top them in price mostly your warm customer service experience keep up the good wor have.! Coming from previous Acura deal leases in Pembroke you all top them in price mostly your warm customer service experience keep up the good work . More
by Jaime.alfayate
January 19, 2021
Five stars for my experience with Rick Case Acura, thanks to Sales Consultant David Nunez. They were responsive from my first online inquiry and when I arrived at the dealership, David had the pre-owned cert to Sales Consultant David Nunez. They were responsive from my first online inquiry and when I arrived at the dealership, David had the pre-owned certified car (MDX) ready for my inspection. Everything was as advertised and my purchase went without a hitch or surprise. Thank you David for the assistance and also thanks to Vanessa for prompt handling of the financial aspects of my purchase. More
by Joe M.
January 19, 2021
Excellent service at rick case acura at 411 and sunrise Francisco always take good care of me letting me exactly what need to be done and the options I have. Francisco always take good care of me letting me exactly what need to be done and the options I have. More
by Maurice
Employees Worked With
January 18, 2021
excellent service, communication, and car. Mitesh personally delivered my new automobile to me and picked up the one to be returned. He was/is willing to assist in orienting me to the new technology personally delivered my new automobile to me and picked up the one to be returned. He was/is willing to assist in orienting me to the new technology in the automobile. More
by drsandrabauman
Employees Worked With
January 18, 2021
Great experience from start to finish. Sales staff was efficient keeping the customer in mind. I plan on remaining a Rick Case Acura customer for my next purchase. efficient keeping the customer in mind. I plan on remaining a Rick Case Acura customer for my next purchase. More
by JD
Employees Worked With
Mo Husein
January 15, 2021
Nicole Barroso was excellent! I will recommend her to Nicole Barroso was excellent! I will recommend her to all of my friends and family. She was very friendly, knowledgeable and provided the absolutely Nicole Barroso was excellent! I will recommend her to all of my friends and family. She was very friendly, knowledgeable and provided the absolutely perfect customer service. More
by Uri.Nathanson
Employees Worked With
Nicole Barroso
January 15, 2021
Excellent Customer Service and support. Keith tended to my every need and also connected me with the Sales Dept. This type of customer service does not go unnoticed. my every need and also connected me with the Sales Dept. This type of customer service does not go unnoticed. More
by Rbarclay03
Employees Worked With
Keith in Service dept
January 15, 2021
Nicole Barroso, was a great help during the whole process. She helped me with a loaner and addressed all of my concerns and my car issues were addressed. process. She helped me with a loaner and addressed all of my concerns and my car issues were addressed. More
by mariapazyera
Employees Worked With
Nicole Barroso
January 15, 2021
Keith the attendant was exemplary. The service, timing. The only thing I would suggest is to improve the car wash service. Very noticeable stains were still there even after the car wash. Thank you. The only thing I would suggest is to improve the car wash service. Very noticeable stains were still there even after the car wash. Thank you. More
by Adán Zambrano
