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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
January 23, 2021
Appointment or no appointment Francisco and Terrance has helped me out with even the smallest concern. Definitely recommend as I am never disappointed. Friendly and clean waiting area. They followed social helped me out with even the smallest concern. Definitely recommend as I am never disappointed. Friendly and clean waiting area. They followed social distancing guidelines as all businesses should. More
by CLWill2007
January 23, 2021
I've bought many cars over the years. Ruben Contreras made this time enjoyable. He took the time to show us everything in the vehicle and the dealership made this time enjoyable. He took the time to show us everything in the vehicle and the dealership More
by Jayegarcia54
January 22, 2021
Great customer service upon arrival to departure. Lounge area is filled with snacks and refreshments at your convenience. Car wash looked great on the outside, but lacked a little bit of effort on the insid area is filled with snacks and refreshments at your convenience. Car wash looked great on the outside, but lacked a little bit of effort on the inside.I was in a rush though, no fault on them. More
by E.deleon28
Employees Worked With
Keith- service
January 22, 2021
This is my 2nd vehicle with the dealership, everything was quick and easy. I never have a problem when I go in there, the staff is friendly and courteous. was quick and easy. I never have a problem when I go in there, the staff is friendly and courteous. More
by GiDi
January 22, 2021
By far, the best customer service I’ve *EVER RECEIVED* at any dealership Agustin (Master Service Tech) is awesome!!!!!! The experience was literally like a 5 star hotel experience!!! any dealership Agustin (Master Service Tech) is awesome!!!!!! The experience was literally like a 5 star hotel experience!!! More
by YS
January 22, 2021
Francisco in the service Dept was extremely helpful. He went the extra mile to speed things up. I am very grateful for his help today went the extra mile to speed things up. I am very grateful for his help today More
by bldgsys
Employees Worked With
January 21, 2021
I am Very Pleased With The Quality of Service... Very Helpful. Will Always Continue My Service. Walk You Through Every Step to make you feel Comfortable Helpful. Will Always Continue My Service. Walk You Through Every Step to make you feel Comfortable More
by sharon.robbins
Employees Worked With
January 21, 2021
My service advisor Francisco is very nice person and did his best to serve my need. I am very satisfied with the service received. Thank you very much. his best to serve my need. I am very satisfied with the service received. Thank you very much. More
by jps
Employees Worked With
