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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
January 28, 2021
If you ask a question to another service rep person not working with you, they don’t seem to care about you. However when I was waiting in the main lobby for my car to be fixed, the sales people and other working with you, they don’t seem to care about you. However when I was waiting in the main lobby for my car to be fixed, the sales people and other employees were very friendly More
by Psantanas00
Employees Worked With
January 27, 2021
Francisco is my service representative. He is very knowledgeable and truly honest concerning the needs of my RDX. I only service my car at Rick Case. knowledgeable and truly honest concerning the needs of my RDX. I only service my car at Rick Case. More
by Dbrhms813
Employees Worked With
January 27, 2021
My experience was awesome, I'll definitely keep doing business here. My sales associate was friendly and did everything on his power to satisfy my needs. business here. My sales associate was friendly and did everything on his power to satisfy my needs. More
by Dita602
Employees Worked With
January 27, 2021
Waiting for my owners manual on the 2020 Acura RDX I purchased yesterday Did not come with the car Recommend dealer sales reps che KC these things before for nslizng the sale purchased yesterday Did not come with the car Recommend dealer sales reps che KC these things before for nslizng the sale More
by Plhirschberg
Employees Worked With
January 26, 2021
Augustin managed a prompt and efficient service during my last visit to the dealership and provided useful heads up on work that will need doing on next visit. last visit to the dealership and provided useful heads up on work that will need doing on next visit. More
by Kevin
Employees Worked With
January 26, 2021
I have been servicing my car for 12 years. Always get a good service The service took a little longer than usual, can improve in the waiting area amenities good service The service took a little longer than usual, can improve in the waiting area amenities More
by jacobo13
January 26, 2021
I usually dread going for a car. What a nice experience I had! Hassan was very knowledgeable and NOT what I was expecting. Thank you ! had! Hassan was very knowledgeable and NOT what I was expecting. Thank you ! More
by honey.dietrich
Employees Worked With
January 25, 2021
I needed to replace the battery on my Acura. Everyone that helped me was amazing. I was moving when my car would not start and the service people got me in quickly. that helped me was amazing. I was moving when my car would not start and the service people got me in quickly. More
by mhattrdh
Employees Worked With
January 25, 2021
I called early morning and they gave me an appointment for the same day. Francisco is amazing! Great service, fast, professional and kind. I highly recommend Acura of Plantation for the same day. Francisco is amazing! Great service, fast, professional and kind. I highly recommend Acura of Plantation More
by daniellasalomon
Employees Worked With
January 24, 2021
My appointment was with Augustin. He was courteous, professional, and friendly. He explained everything and made sure I understood. The tall handsome guy that was in the same office with Augustin, and professional, and friendly. He explained everything and made sure I understood. The tall handsome guy that was in the same office with Augustin, and the cashier was also very nice and helpful. More
by Rose
