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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

February 04, 2021

Nicole Barroso is the best and she is Friendly and pleasant. Take the time and didn't rush. I recommend Barroso as a personal service representative... More

by John Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Barroso
Feb 05, 2021 -

Rick Case Acura responded

Thank you so much for your rating! We hope to serve you again in the future.

February 04, 2021

Hands down, the best service experience I have had in a long time. Agustin and Francisco on the service team were amazing. Go see them! More

by Douglas H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

February 03, 2021

Francisco is great! He always answers the phone and gives quick service. I always feel like I can trust him. He is my go to guy in Acura. He is the main reason I confinue to get my leases from acura More

by jasdiaz89
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with us. Thank you so much for your 5-star rating!

February 03, 2021

Keith was excellent. Friendly and helpful. Was greeted quickly and was offered different waiting options. Car was done at time it was promised. Clean and ready More

by g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 04, 2021 -

Rick Case Acura responded

Thank you so much for your 5-star rating! We are so glad that Keith provided you with a great experience and we hope to continue to serve you again in the future.

February 02, 2021

Rick Case treated us like normal people and didn't rush us.. They let us take our time and come back to drive the car and move at a pace we were comfortable with. Looking forward to buying next car from t More

by Merescott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Chtaili
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Rick Case Acura responded

We appreciate your rating and look forward to serving you again in the future!

February 01, 2021

They have always taken care of my car, thus keeping my car running for this long. I recommend their service, professionalism and kind interaction with us customers. More

by Diamond10480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Rick Case Acura responded

We are so glad that you had a great service experience with us. Thank you for your loyalty and 5-star rating!

February 01, 2021

InInIn Regular maintenances. Everybody friendly. In InIn Regular maintenances. Everybody friendly. Service done quickly. Augustin spent extra time to help me learn computer components controls More

by Bhs1365
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce very helpful problem solving v
Feb 02, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that you had a great experience with us and we hope to serve you again in the future.

February 01, 2021

Great service. The wait time was about an hour, just as they said it would. The service associate was very polite. They have a good waiting area, with snacks, coffee and drinks. More

by madogo62
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Rick Case Acura responded

Thank you for your great review and 5-star rating!

January 30, 2021

Great service. Pleasant employees. Francisco was very helpful. My car was ready before he said it would be so that was awesome. Definitely recommend this dealer. More

by paulnishia_jones19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Rick Case Acura responded

We are so glad that Francisco provided you with a great experience. Thank you for your rating and we look forward to serving you again in the future!

January 29, 2021

Always the BEST service. Fransisco Was incredible and very kind. On time and got my car even a bit earlier than originally anticipated. Super clean as well as good Covid protocols More

by Jvega910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating!

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