Rick Case Acura

went there for a recall on airbag..very organized and polite staff. went there for a recall on airbag..very organized and polite staff. went there for a recall on airbag..very organized and polite st polite staff. went there for a recall on airbag..very organized and polite staff. went there for a recall on airbag..very organized and polite staff. More

I received an excellent service from. Mr Keith Heron very professional and knowledgeable about Acura service and maintenance. Automobile need it tire rotation and tire inspection. Thank you professional and knowledgeable about Acura service and maintenance. Automobile need it tire rotation and tire inspection. Thank you More

I just purchased my Acura on 01/29/21 after leasing for 3 years. It was a TERRIBLE experience. I felt pressured with all the fees including a ???Predelivery Service Charge. PLEASE what is that? All the sudd years. It was a TERRIBLE experience. I felt pressured with all the fees including a ???Predelivery Service Charge. PLEASE what is that? All the sudden fees presented to me just benefit Rick Case Acura. Another upsetting issue was the price the dealership tried to charge me at time of purchase which was more than the buy out price on my lease. The car had only 12.656 miles and was in perfect condition. I am writing this review with the hope the dealership will make changes so future buyers don't have to go through what I went through. It was an extremely stressful and unpleasant experience. This is the third Acura I have purchased and have never gone through such a negative experience. The rating for the dealership should not even be one star. I wish all at Rick Case Acura could be as professional, calm and helpful as Terry Jarvis who has always deserved 5 starts. More

Ask for Nicole to be your service advisor. I’ve been going to Rick Acura for a year now but she really raised the bar! She’s courteous, respectful, and has a “we can do it” attitude! Nicole is amazing! going to Rick Acura for a year now but she really raised the bar! She’s courteous, respectful, and has a “we can do it” attitude! Nicole is amazing! More

As always I love the service and efficiency of Acura. Everytime I'm here it's like your family. I plan on being part of the Acura family for a very long time. Everytime I'm here it's like your family. I plan on being part of the Acura family for a very long time. More

Experience like no other. The sales team was incredibly helpful and was there every step of the way. Overall the best experience I had buying a car and I will continue to buy from Rick Case Acura. helpful and was there every step of the way. Overall the best experience I had buying a car and I will continue to buy from Rick Case Acura. More

They are always the best. A pleasure to visit each and every time. I’m sure I’ll stop back in again soon. Thank you. every time. I’m sure I’ll stop back in again soon. Thank you. More

My original dealings with the company were terrible. I feel I was overcharged. And not given what I was promised when I purchased the car. feel I was overcharged. And not given what I was promised when I purchased the car. More

Best service quick the service advisors know there business are very polite and friendly my advisor Monique was awesome today and Agustin has been awesome in the past they aim to please and my salesma business are very polite and friendly my advisor Monique was awesome today and Agustin has been awesome in the past they aim to please and my salesman Mo comes to say hello even after a year thank you guys More

Rick Case Acura is exceptional. In less than 30 minutes I purchased and drove out with my new Acura RDX. My salesperson Edney Francis provided a stellar sales experience. He's a complete professional, knowle purchased and drove out with my new Acura RDX. My salesperson Edney Francis provided a stellar sales experience. He's a complete professional, knowledgeable, and is extremely thorough and attentive. The General Manager Mo Husein sealed the deal. The whole team works in unison. I will definitely highly recommend friends and family. This dealership was recommended by two of my family members who purchased from Edney Francis. The experience was exactly what I was told to expect. No complaints at all it was a 5 star experience. More