Richmond Ford Lincoln
Richmond, VA
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This was a great experience. The whole sales staff was friendly and very knowledgable. They were ready to help me work through all of the buying experience from beginning to end. friendly and very knowledgable. They were ready to help me work through all of the buying experience from beginning to end. More
Our day was planned to visit several Ford dealerships. We knew we wanted a new vehicle. We stopped at Richmond Ford first. Dmitry greeted us and began showing us various trucks. He was very helpful and We knew we wanted a new vehicle. We stopped at Richmond Ford first. Dmitry greeted us and began showing us various trucks. He was very helpful and knowledgeable and patient. We did not feel rushed. After looking for a while we knew what we wanted but there was not one in stock. The team found one in another city, delivered it overnight and we were able to pick it up the next day. Darrick Jones was also very helpful in discussing the financial end of things. Due to their friendly service and expertise they made the experience enjoyable and we left very happy. We would recommend Richmond Ford to anyone looking for a great deal!! More
Gary Dunn was a pleasure to work with in purchasing a F-150 from Richmond Ford. He was very forthcoming with information and professional in his technique of selling vehicles. Five stars F-150 from Richmond Ford. He was very forthcoming with information and professional in his technique of selling vehicles. Five stars More
My wife and I purchased two cars, and they transferred one vehicle to another location so we could look at both cars at the same lot at same time, which was very convenient. However, it took literally 5 h one vehicle to another location so we could look at both cars at the same lot at same time, which was very convenient. However, it took literally 5 hours from the time we agreed to purchase until the time we were able to drive off the lot, which was way too long. More
Outstanding from start to finish. My salesperson Jose Avila was extremely professional. This was my best car buying experience. I would definitely recommend this dealership to family and friends!! Avila was extremely professional. This was my best car buying experience. I would definitely recommend this dealership to family and friends!! More
A family member had recently purchased an F-250 through Gary at Richmond Ford and recommended I work with the same salesman after he had such a great experience. I am happy with the recommendation. Gary wa Gary at Richmond Ford and recommended I work with the same salesman after he had such a great experience. I am happy with the recommendation. Gary was a straight forward and did not make me feel pressured to buy which always makes the experience better. I would recommend Gary and I am very happy with my F-150 purchase. More
my sales experience was great Dmitry could not have assisted me any better with my choice. he was great ..thank you. Finanacing was the best rates in town. You'll found me great rates. Thank you. I c assisted me any better with my choice. he was great ..thank you. Finanacing was the best rates in town. You'll found me great rates. Thank you. I came in for service your service people were courstesy and timely..Overall I recommend you'll to all my friends whos looking to buy . More
Gary Dunn was very professional and really worked hard to help me get the best deal possible. I was kind of in a rush to get a new car and had been looking at the Edge for a while. My current car was needing help me get the best deal possible. I was kind of in a rush to get a new car and had been looking at the Edge for a while. My current car was needing many repairs so I needed a reliable car quick. Mr. Dunn explained everything very thoroughly and walked me thru the buying process so it was not a stressful experience like I had anticipated. I was dreading going into dealership alone and Mr. Dunn made me feel comfortable and did not pressure me in the least to buy. He and Mr. Southworth were instrumental i obtaining me a loan for the vehicle I wanted and I am very pleased with my vehicle and the overall buying experience. Mr. Southworth explained everything in detail about my loan and warranties, and I felt like I had a thourough understanding of everything that was happening. I would recommend Richmond Ford to anyone looking for a hassle free buying experience. More
I was very pleased with the whole process and I'm very happy with the purchase of my new F-150. I would definitely recommend this dealership to my friends and family. very happy with the purchase of my new F-150. I would definitely recommend this dealership to my friends and family. More