Richland Motors Chevrolet GMC Buick
Roswell, NM
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Showing 48 reviews
For 3 days we emailed back and forth jist to get a total price "out the door" with shipping. I said i need no financing. I gave my complete address. What game are they playing. They want me to agree to the price "out the door" with shipping. I said i need no financing. I gave my complete address. What game are they playing. They want me to agree to the agreement without knowing the shipping cost? Fishhhhhhy. More
Rated 1 Star because they are as low as it goes. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies. More
Internet department is ridiculous. Saw a couple trucks on Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Eve Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Even so I told them what I was looking for and continued to Get the same type stupid question emails fromNathan like he never even spoke with me. So I asked for a supervisor and Melina contacted me with the same lane stupid type emails. Too bad I am looking to give you money and you ju at won’t take it. Shameful More
shoved to the side made a 2 week out appointment with them 9:00 am on a Friday, left my Chevy truck . never heard from them till I called at 5:10 pm to find out what's g made a 2 week out appointment with them 9:00 am on a Friday, left my Chevy truck . never heard from them till I called at 5:10 pm to find out what's going on and was told they never looked at it.They wanted me to leave it their over weekend and just maybe they might get to it Monday. The job to change the ignition switch I was told would only take a few hours and would be done Friday, also they would check a older recall on it.Nothing happened .if they couldn't do it they should have called me .I guess I wasn't a reg cust cause I was told that other vehicles that came in off the wall came first, like some big 60000 dollar pickups which I,m sure are buds .I guess I was not a small potato but a potato chip, a no one.It was a Chevy so I took it to a Chevy place. Then was told they would call when their was a open spot. Its been a month now never heard anything, in that time I took it down the road to krumland auto and they were able to repair it even though it wasn't a Toyota, except the old recall. I've been the service business for over 30 years and are really disappointed ,I was just blown off even almost had to go walk their to get my truck cause the shuttle guy went home, but the service man came and picked me up, I'm sure he just what'd to get rid of me .nobody knew who I was ,I could have been a millionaire who might have bought a vett or something you never know. I will not be coming back their. More
Great customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle. customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle. More
Great service and customer service Got my truck serviced in an appropriate and timely fashion....Well mannered customer service....all around friendly and great atmosphere...we'll be us Got my truck serviced in an appropriate and timely fashion....Well mannered customer service....all around friendly and great atmosphere...we'll be using again thank you... More
Oil change & tire rotation I had an 0800 AM appointment for my vehicle service. Employees great, waiting area great and I was back on the road by 0845. I drive 80 miles to have I had an 0800 AM appointment for my vehicle service. Employees great, waiting area great and I was back on the road by 0845. I drive 80 miles to have my truck serviced at Desert Sun. More
Purchased a new Buick Enclave! We thought we would begin shopping for a new vehicle and decided to stop by the Dealership to see which model might work best for us. Travis, Harry, T We thought we would begin shopping for a new vehicle and decided to stop by the Dealership to see which model might work best for us. Travis, Harry, Thomas and Freddie made our experience as smooth and enjoyable as possible. Everyone was so helpful and it was obvious they were listening to our needs along the way. We never felt rushed or pressured and that made us more comfortable to make the best decision based on our needs. We highly recommend the Dessert Sun Dealership. Mike & Toni More
Service on our Equinox Excellent. As always, Josh took great care of us and our vehicle in the service department. He is one of the great assets at Desert Sun - Roswell. Excellent. As always, Josh took great care of us and our vehicle in the service department. He is one of the great assets at Desert Sun - Roswell. More
Great Service - need CLEAN chairs! The service is superb! Josh is an awesome Service Manager! But really guys, have you seen the chairs we are expected to sit in while we are waiting??? The service is superb! Josh is an awesome Service Manager! But really guys, have you seen the chairs we are expected to sit in while we are waiting???? They are disgusting! I don't know if someone had an accident in them or spilled coffee, but I just stood until my husband could come and pick me up( I was only having an oil change done, thank goodness)! You really need to invest in either some new chairs or a Professional cleaning service! More